What are you looking for?

Gas & electricity

Get free electricity from 9am-5pm on either Sat or Sun with HomeEnergy FreeTime.[1]

Boiler cover

Gift Card worth up to £50 on selected HomeCare products. [3]

New boilers

£400 off a new boiler. Now with our 5 Year Warranty. [2]

One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.

Moving home

Let us know if you're moving or have already moved.

Book an engineer

Book and manage your engineer visit online.

Rewarding our customers

Coming soon we’ve a rewards programme to thank our customers for their loyalty.  Giving them more of the things they value and helping them save energy, money and hassle. 

We’re passionate about keeping our promises to our customers, continuing to find ways we can to surprise and delight them.

Which is why we kept our Standard variable tariff unchanged through the winter. Now, we’re going one step further by extending our price freeze for our customers.

Why choose us for energy?

We'll tell you if there is a cheaper tariff

  • We'll let you know on your bill, annual statement or by email if we've got a cheaper tariff for you.

£15 Dual Fuel discount

  • You’ll receive one discount of £15 per year when you have both gas and electricity with us at the same property.[4]

Manage your account anytime, anywhere

  • Download our easy to use App to submit meter readings, pay bills and track your energy usage.

1/3 off combined Buildings and Contents Insurance in your first year when you buy online

Offer ends 31st March[5]

Why choose us for Home Insurance?

  • You can keep your quote for 60 days, even after the offer ends.
  • You’ll have an online account to simply manage your policy.
  • Our Help Team are UK-based and we have a 24-hour claims notification line.
  • We’ve partnered with AXA to help protect your home from the unexpected.

Further information

Dealing with complaints

Want to know what we're doing to get better at sorting out your complaints? We've put it all in a letter to our industry's regulator.

Our exclusive offers

Browse through all our offers in one handy location.

Boiler IQ

We detect when your boiler stops heating your radiators or generating hot water.

[1] Terms and conditions apply. See HomeEnergy FreeTime (Sat) May 2018 and HomeEnergy FreeTime (Sun) May 2018. These tariffs include a free electricity period which applies from 9am to 5pm every Saturday or Sunday depending on the tariff you choose. During this period the unit rate for electricity will be 0p/kWh. A daily standing charge will apply including on the day with the free period. The free period will not start until British Gas smart meters have been successfully installed..

[2] This offer is available for domestic and business properties (with a total system output of up to 44kW). It excludes warm air units and quotes obtained online. The discount will be applied at the point of sale, on the basis that we install the boiler. This offer cannot be used in conjunction with any other British Gas offer. For business installations, please visit our British Gas Business website.

[3] Offer is available to new customers who buy HomeCare Two - Four online by 10th of April 2017. Offer is for a Gift Card worth £10 for HomeCare Two, £20 for HomeCare Three, £50 for HomeCare Four or £10 for existing HomeCare Two and Three customers who upgrade. Instructions on how to choose your Gift Card will be emailed within 60 days of purchase. Offer excludes HomeCare One and may be withdrawn at any time

[4] Applicable to customers who pay by Direct Debit or Cash/Cheque. Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter . If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

[5] Terms, conditions, exclusions and limitations apply. See policy wording and policy summary. Offer is available for new customers who purchase combined buildings and contents insurance online. Offer ends 31st March 2017. This offer cannot be used in conjunction with any other British Gas offer.