How to Read My Meter
Below you will find information about how to read the different types of electricity and gas meters you may have. Once you have read your meter, why not submit your reading. Providing us with accurate meter readings is in your interest as it means we can give you an accurate bill.
- How to read my electricity meter
- How to read my gas meter
Please review your meter type below and then, submit your electricity meter read
Single rate digital meter
Write down the five numbers shown from left to right, ignoring the last number(s) which may be in red.
Two rate digital meter
If you get lower-price, off-peak electricity, your meter may have two rows of numbers.
The top row (marked 'LOW' or 'NIGHT') shows how many units of off-peak electricity you have used.
The bottom row (marked 'NORMAL' or 'DAY') shows how many units of peak electricity you have used.For both top and bottom rows, write down the six numbers shown left to right, ignoring the last number(s) which may be shown in red.
Dial meter
The reading for the above meter is: 24593
Each dial turns in the opposite direction from the one before it, so check the way each turns.
Read the first five dials from left to right, ignoring the dial marked 1/10.
Write down the number that the pointer has just passed - it must be the lower of the two numbers either side of the pointer. If the pointer is exactly over the number, write it down and underline it. If you have underlined a number, check the next dial to the right (if there is one). If the pointer on that dial is at 9 you need to reduce the number you have underlined by one eg a 6 followed by a 9 should be written as 5 (still underlined).
