Smart meters

See your energy differently and make
changes to save money

  • Smart meters will transform our understanding of energy
    and how we use it forever
  • For the first time you can see how much gas and electricity
    you're using as you use it - and how much it's costing
  • Knowing more about what you use will help you make
    changes that could save around 10% on your bills*
  • Smart meters means accurate bills and an end to having to
    submit meter readings
  • We're leading the way in helping our customers enjoy the
    benefits of smart meters

What are Smart meters?

Smart meters replace your current gas and electricity meters, and with the addition of an in-home display you will be able to see how much energy you're using.

Find out more about how smart
meters work

Smart meter welcome pack
In-home display quick user guide

The benefits of
Smart meters

See, understand and control how much energy you're using, and money you're spending for the first time.

Discover all the benefits
of Smart Meters



The Smart meter upgrade - our commitment to you

We're dedicated to putting your needs first as we install smart meters to homes accross the UK, and our customer charter sets out our commitment to you. Our customers are at the heart of our smart meter programme - interviews from 15,000 of our customers who already have smart meters have helped shaped our plans and on-going feedback is ensuring that your needs are right at the centre of our programme roll out.

Download our Smart meter customer charter

British Gas is leading the Smart Meter
revolution

Our growing team of Smart Energy Experts have already installed more meters than any other supplier and are committed to installing 2 million by the end of 2012.

See the story behind smart

* Energy Saving Trust, energysavingtrust.org.uk/In-your-home/Your-energy-supply/Smart-meters