What are you looking for?

Gas & electricity

Get free electricity from 9am-5pm on either Sat or Sun with HomeEnergy FreeTime.[1]

Boiler cover

Free smart kit with selected HomeCare products.

New boilers

£200 off a new boiler when you buy a boiler. Now with our 5 Year Warranty.[2]

One-off repairs

Boiler repairs from £79 - you don't even need to be a British Gas customer.

Moving home

Let us know if you’re moving or have already moved.

Book an engineer

Book, track and change your engineer visit online.

Exclusive 20% cashback on Hive products for existing British Gas customers[5]

You’ll be amazed at what you can control in your home with your phone

From Lights to Heating, Plugs and Sensors, with Hive you can control your home from your mobile, tablet or laptop, anytime, anywhere.

Why choose us for energy?

We'll tell you if there is a cheaper tariff

  • We'll let you know on your bill, annual statement or by email if we've got a cheaper tariff for you.

A fixed price that won't go up but could come down

  • With our HomeEnergy Capped Nov 2017 tariff, your price will fall if our standard price does - and it won't go up again.

Manage your account anytime, anywhere

  • Download our easy to use App to submit meter readings, pay bills and track your energy usage.

Further information

Dealing with complaints

Want to know what we're doing to get better at sorting out your complaints? We've put it all in a letter to our industry's regulator.

Our exclusive offers

Browse through all our offers in one handy location.

Boiler IQ

We detect when your boiler stops heating your radiators or generating hot water.

[1] Terms and conditions apply. See HomeEnergy FreeTime (Sat) Mar 2018 and HomeEnergy FreeTime (Sun) Mar 2018. These tariffs include a free electricity period which applies from 9am to 5pm every Saturday or Sunday depending on the tariff you choose. During this period the unit rate for electricity will be 0p/kWh. A daily standing charge will apply including on the day with the free period. The free period will not start until British Gas smart meters have been successfully installed..

[2] This offer is available for domestic properties only (boilers up to 40kW). It excludes warm air units. The discount is off the cost of the boiler only and will be applied at point of sale on the basis that we install the boiler. Excludes quotes obtained online. Offer ends 11th September 2016.

[3] Offer is available to new customers who purchase HomeCare Two - Four online between the 16th August and the 19th September 2016. Price available to customers paying by Direct Debit. Hive terms and conditions apply to the Smart Lights kit.

[4] Terms and conditions apply. Offer is available online only.

[5] 20% Hive Cashback offer is available Online only, on all Hive products for existing British Gas energy or HomeCare cover customers. Full details of the Hive products and Cashback amounts can be found here at www.britishgas-cashback.co.uk/faq.

Cashback amount is rounded up. Cashback must be claimed within 45 days of purchase at www.britishgas-cashback.co.uk, in order to claim the cashback you will need to provide your British Gas customer reference number (which can be found on the top right of any bill or statement), a valid proof of purchase (an order confirmation) and your Hive Hub ID (which can be found on the bottom of your Hive Hub).

It may take up to 10 working days for us to verify your cashback claim and the cash will be deposited in your nominated bank account within 28 days after verification, for more information go to www.britishgas-cashback.co.uk. Hive Terms and Conditions apply. This offer is subject to availability and may be withdrawn at any time.