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Combined energy bills

How to request a copy of your bill

If you manage your account online, you'll be able to view all your previous bills* online or if you want you can also download and save a copy to your computer. To view a copy of any of your bills, please log in to your online account  and follow these steps:


  1. Select your energy, gas or electricity account by clicking on the 'manage account' link.
  2. Go to the billing section using the left hand navigation bar.
  3. Select ‘View bill/statement'.
  4. Select the bill or statement date from the drop down menu, and select 'view' .
  5. Scroll down and select 'Download your bill or statement' .
  6. You should now be viewing a copy of your bill/statement and if you want you can save it to your computer.

Alternatively, if you'd still like a copy bill sent, you can request one using our online
contact form.
Please remember to include the actual date of the bill you need.

Just so you know your copy bill may take up to 10 working days to arrive.

*This includes bills or statements


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