How to submit your meter reading
How can I pay?
I pay by monthly fixed Direct Debit, and my account is in credit. Can I have a refund?
Staying Connected Energy Consumer Checklist
How to check which tariff you're on
How to set up and manage your Direct Debit and understanding how Direct Debit works.
Read about the different ways you can pay and find out about any available discounts online or by post.
Support and advice on what you can do if you're having trouble paying your bill.
Request a copy of your bill, what to do if you think it’s wrong, and how to find out how much you owe.
All you need to know about your Annual Statement, including why you receive one and what it shows.
Everything you need to know if you pay your energy bills using a British Gas payment card.
Find out what you need to do and who you need to contact when you're dealing with probate.
Find out what happens and what will change when you move to combined energy billing.
If you have a question or need help, contact us now.
