Why should I pay by Direct Debit?
What types of Direct Debit arrangement are available?
How can I set up a Direct Debit?
How does Quarterly Variable Direct Debit work?
How is my monthly fixed Direct Debit worked out?
How often will I receive statements if I pay by Direct Debit?
How can I make sure my Direct Debit statements are accurate?
How often do you review my Direct Debit?
Why have my Direct Debit payments gone up?
Why have my Direct Debit payments gone down?
If there is a price change, will you automatically adjust my Direct Debit?
My account is in credit, why has my Direct Debit increased?
Why has my Direct Debit increased when you have given me a refund?
Why has my Direct Debit gone up when I'm on a fixed-price tariff?
Direct Debit guarantee
Do I get a discount for paying by Direct Debit
How can I change the value of my monthly Direct Debits?
My account is in debit. Can I pay a lump sum and reduce my Direct Debits?
I pay by monthly fixed Direct Debit, and my account is in credit. Can I have a refund?
How can I change which bank account you take my monthly fixed Direct Debit payment from?
How do I change my Direct Debit payment date?
How do I cancel my Direct Debit?
What does end of plan balance mean on my Direct Debit?
How long does my Direct Debit refund take?
Why may my monthly Direct Debit amount change after getting a refund?
Why do I have to pay a minimum Direct Debit amount?
How many times can I adjust my monthly Direct Debit payments?
What is Direct Debit Flex?
How do I Flex my Direct Debit payments?
How do I take a payment holiday?
How do I change the name on my account?
If you have a question or need help, contact us now.
© British Gas 2013