One of my accounts is missing from my online account, what do I do?
I can't remember my password
How do I unlock my online account?
How do I change my email address?
I'm not receiving British Gas emails
How does 'remember my email work', when I log in?
How to request a copy of your bill
I've made a payment but can't see it in my online account?
I can't view my online PDF bill
How do I update my password?
Password rules: why won’t you accept my password?
How do I change my telephone number?
Manage your account online. Access bills, meter readings, payments and more.
Manage your account online. Access bills, meter reads, payments and more.
Faults & breakdowns?
Book an engineer
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