What you need to know about connecting Safe & Secure to your network
How long will it take to self-install your Safe & Secure system?
Will my Safe & Secure system work abroad?
Is access to the Safe & Secure system dashboard secure?
What is the range of the Safe & Secure wireless hub?
Help with installing your Safe & Secure security kit
How do you reset and re-pair the Safe & Secure SmartPlug?
How far away should I keep my Safe & Secure devices when pairing them with the hub?
How do I connect my Safe & Secure hub to my router?
Where can I find my Safe & Secure hub ID?
My Safe & Secure hub fails to authorise, what should I do?
I had a message to say my Safe & Secure system is offline, what should I do?
What are the different ways that I can control my Safe & Secure system and receive alerts?
My Safe & Secure GPRS signal does not work
Can I access the Safe & Secure dashboard via my mobile phone?
What do I do if my Safe & Secure system has lost mains power?
How do I view my Safe & Secure temperature data?
How will I know if my Safe & Secure system needs a software upgrade?
How can I return to the Safe & Secure dashboard main page?
I have lost my Safe & Secure keyfob
Will my Safe & Secure system's firmware be upgraded?
I've had a power cut, how do I restart the Safe & Secure system?
Is the Safe & Secure system configurable?
Can the Safe & Secure system email my alternate email address?
Help with updating or changing your Safe & Secure personal details
How do I set up new contacts to receive Safe & Secure alerts?
How do I cancel my Safe & Secure service?
How can I get a copy of my Safe & Secure invoice?
Set your Safe & Secure hub for daylight saving
How much electricity does the Safe & Secure hub consume?
What type of wireless network does the Safe & Secure hub use and why?
How often do I need to change the batteries on the Safe & Secure devices?
What does the SmartPlug do?
How do I put the Safe & Secure hub and SmartPlug to sleep?
My Safe & Secure keyfob is inactive.
Buying new Safe & Secure devices
How much would it cost to purchase additional Safe & Secure devices?
How do I control my SmartPlugs?
What is the Safe & Secure Door/Window Sensor?
My Safe & Secure sensors keep falling down
Which of the Safe & Secure devices record the temperature of my home?
If you have a question or need help, contact us now.
