How do I know when my next gas annual service is due?
When is my next plumbing or electrical maintenance inspection due?
How do I book an annual service or maintenance inspection?
How long does the annual service or maintenance inspection take?
Is my annual service or maintenance inspection counted as a callout?
How do I track my engineer appointment online?
Preparing your home for an engineer visit
How do I book an engineer to fix a breakdown?
My central heating/hot water isn't working
I'd like to know how I change the time or date of the breakdown appointment
I think my boiler might need replacing
I think I have a gas leak: what do I do?
What is Carbon Monoxide?
I have no electricity
My central heating / hot water isn't working
My pipes have frozen
My central heating is leaking
Dishwashers
Gas fires
Why do I pay £50 per callout as well as a HomeCare® fee?
What is the Breakdown Discount/Charge on my HomeCare® statement?
What can I do to keep my Plumbing & Drains Care™ or Home Electrical Care™ prices down?
I want to add additional British Gas products to my HomeCare® agreement
Is there a fee to cancel my HomeCare®?
If you have a question or need help, contact us now.