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  • My Price

My Price

What is a Boiler and Breakdown Discount/Charge?

Your agreement price is calculated based on a number of factors. In order to make our pricing policy fair to all our customers, the amount we charge for your HomeCare® cover could be affected by:

  • The make and model of your boiler.
  • The age of your boiler.
  • How often it has broken down in the last two years.
  • How expensive it is to repair.
  • Where you live.

If you have HomeCare 300™ your total charge or discount will also be influenced by any callout history for your 'Plumbing and Drains' during the last two years.

If you have HomeCare 400™ your total charge or discount will also be influenced by any callout history for your plumbing and drains and/or home electrics during the last two years.

If you pay a fixed fee per completed repair with our Flexi™ range of products your total charge or discount may also be influenced by any callout history during the last two years.


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