If a message saying 'OFF' appears on your Pay as You Go gas meter, this can be easily fixed.
- Turn all of your appliances off.
- Ensure you have credit available on your meter or your gas card.
- Remove your gas card.
- Turn your meter on by pressing the red button. This message will appear on the screen: If appliances off Press button A.
- Once checked press the red A button and the meter will now show 'HOLD for gas'.
- Hold down the A button for around 10 seconds, the screen will change to saying 'release for gas'.
- Release the red button quickly.
Back
Did you find this information useful?
Did you find this information useful?
Thank you for taking time to provide feedback. If you'd like to leave any comments, please do so in the box below. Your feedback is valuable for improving our website.
Please leave your comments below. We'll use your feedback to improve our website.
If you have an urgent question that you need help with, please contact us and we'll aim to respond within 48 hours.