If you have forgotten what email address you use for Home Energy Top Up, please check your email accounts for top up receipts. We send a receipt to your registered email address every time you use the service.
If you’re still unable to find your registered email address please contact us on 0800 107 0188*.
* Calls may be recorded and/or monitored for quality assurance and compliance purposes.
Opening hours: Monday to Friday: 8am - 8pm, Saturday: 8am - 6pm.
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