How can I get a smart meter?
Where will my smart meters be fitted?
Will I get an in-home display monitor as well as smart meters?
Do I have to pay for smart meters?
Will the upgrade to smart metering make meter readers redundant?
What happens if I don't want smart meters?
Will I have to have a new gas and electricity smart meter?
Who will get smart meters first?
Will smart gas meters include valves?
Will customers on smart meters be disconnected remotely?
Who have you teamed up with, to provide the smart meter systems?
What evidence is there that smart meters work in Britain?
What if I don't understand smart meters?
Why would an energy company want me to use less energy?
I have a smart meter, why have I received an estimated bill?
How do I take a reading from my smart gas meter?
How are CO2 emissions calculated on my Smart Meter?
What is Calorific Value?
Can I download the welcome booklet for my smart meter?
How long will the average smart meter installation take?
Will I need to clear space for the smart meter installer to work?
Must I switch off my gas and electricity when they install the smart meters?
Do I need to have a good mobile signal to have a Smart meter installed?
Are smart meters secure?
How will you stop the smart meter information you hold being misused?
Do you monitor my smart meter energy use in real time?
Will you allow third parties to access the data held on smart meters?
Will I have access to the smart meter data you collect?
Will I receive a different tariff with my smart meters?
Will I be put on a smart meter 'Time of Use' tariff?
Will having a smart meter cost me more?
Why does my bill amount differ to what's showing on my Smart display monitor?
What are the coloured lights at the bottom of the Smart in-home display?
Can the in-home Smart display be switched off?
What should I do if the Smart in-home display goes blank?
What if the Smart display shows the message 'Cannot talk to meter'?
If I unplug the in-home Smart display monitor will any data be lost?
Where is the best place to put my in-home Smart display monitor?
If you have a question or need help, contact us now.
© British Gas 2013