Jump to main content
British Gas
Go to our Business site
  • About us
  • Contact us
  • Emergencies
Main site navigation
  • Products & services
    • Gas & electricity

      • Get a quote
      • Our tariffs
      • Tariff Check
      • EnergySmart™
      • New gas supplies
      • Warm Home Discount Scheme
      • Gas safety

      Boilers & central heating

      • Boiler & heating cover
      • One off boiler repair
      • Boiler service & safety
      • New boilers
      • Heating accessories

      Plumbing & drains

      • Plumbing & drains cover
      • One off plumbing & drains repair

      Home electrics

      • Home electrical cover
      • One off electrical and appliance repairs
      • Improvements

      Home appliances

      • Gas appliance cover
      • Kitchen appliance cover

      Landlords

      • Gas safety certificate
      • Landlord services

      Home insurance

      • Buildings and contents insurance
      • Buildings insurance
      • Contents insurance

      Energy saving products

      • Home insulation
      • Energy savers store
      • Electric vehicles

      Safe & Secure

      • Home monitoring explained

      Solar panels

      • Solar PV
      • Solar thermal

      Remote Heating Control

      • How to use
      • How it works
      • Installation

      Nectar

      • Collect points
      • Spend points
  • Smarter living
    • Save energy

      • Tariff Check
      • Energy saving tips
      • Green Streets
      • Green Deal
      • Free insulation

      Control energy

      • Smart meter upgrade
      • Remote Heating Control
      • Safe & Secure

      Create energy

      Travel smarter

      Homes are about to get smarter

      User reviews - Smarter Homes

  • Help & advice
    • Bills & payments

      • Direct Debit
      • Ways to pay
      • Understanding your bill
      • Trouble paying
      • Payment cards
      • Combined energy bills
      • Annual statements
      • Probate

      Moving home

      Meters & meter readings

      • Meter readings
      • Smart Meters
      • Pay As You Go

      Tariffs & add-ons

      • Tariffs
      • EnergySmart™

      Save energy - save money

      Online account

      • New customers
      • Manage my details
      • What can I do online?
      • Online security

      Boiler & HomeCare®

      • Annual service / Maintenance
      • Breakdowns & repairs
      • Troubleshooting

      Pay As You Go Energy™

      • Home Energy Top Up
      • Cards & keys
      • Meters
      • Account queries

      More

      • Mobile app help
      • Emergencies
      • Safe & Secure
      • Remote Heating Control
      • Nectar

      About us

      • Customer service performance

      Contact us

      • Ways to contact us
      • Emergency numbers
      • Contact telephone numbers
      • Did we call you?

      Complaints

      • Make a Complaint
      • Complaints performance
  • Your account
    • Log in

      Register

      Discover your account

      • Submit a meter reading
      • Direct Debit
      • Manage your engineer visit
      • Moving home
      • Home Energy Top Up
      • Monitor consumption
      • Your bill

  • Home ›
  • Help & advice ›
  • Meters & meter readings ›
  • Meter readings
  • Meters & meter readings
  • Meter readings

Meter readings

How to submit your meter reading

1. Online:

If you have an online account:


  1. Log in to your online account.
  2. Select your energy, gas or electricity account by clicking on the 'manage account' link.
  3. Select 'submit meter readings' from the left hand navigation menu.
  4. Select the account(s) you wish to give a meter reading for.
  5. Enter your meter reading and click 'submit'.

Don't have an online account?

You can register for an online account now and submit your meter reading.


Please note: If you have a Smart meter we'll automatically take your meter readings. Find out more about Smart meters.


2. Using the British Gas mobile App:

Download the British Gas mobile App and follow the on-screen instructions.

3. By SMS text message:

You can submit your meter reading by text by replying to the text message we send you (we'll do this if you have already registered). If you haven't registered you can do so by calling us on 0800 048 0202*. We're open weekdays 8am-8pm and Saturdays 8am-6pm.


4. Over the phone:

You can tell us your meter reading by using our 24 hour automated service on 0800 107 0224.*

*Calls may be recorded and/or monitored for quality assurance and compliance purposes.


Back

Did you find this information useful?

Did you find this information useful?

Thank you for taking time to provide feedback. If you'd like to leave any comments, please do so in the box below. Your feedback is valuable for improving our website.

Please leave your comments below. We'll use your feedback to improve our website.

If you have an urgent question that you need help with, please contact us and we'll aim to respond within 48 hours.

Thank you for your feedback

Thank you for your comments, we will use this to improve our online service.

Related Articles

How do I read my meter?

How often should I read my meter?

How do you use my meter reading?

What happens if I can't give you a meter reading?

We're here to help

If you have a question or need help, contact us now.

  • See ways to contact us
  • Gas & Electricity
  • Dual Fuel
  • Energy Tips & Advice
  • Boilers
  • Boiler cover
  • Boiler repair
  • Home insurance
  • Green Deal
  • Smart meters
  • Business Gas
  • Business Electricity
  • Terms & conditions
  • Privacy
  • Accessibility
  • Cymraeg
  • Affiliates
  • Sitemap
  • Centrica
  • Legal
  • Cookies
  • Latest news
  • Facebook
  • Twitter
  • Youtube

© British Gas 2013

feedback on our website