For your gas, electricity or energy accounts, just send us an online enquiry or call us on 0800 048 0202.* If you're changing the date, you can choose any day between the 1st and 28th of the month.
You can change the date for your HomeCare Direct Debit online. Here’s how:
- Log in to your online account.
- Select your Insurance & Repair account by clicking on the 'Manage account' link.
- Then select 'Manage Direct Debit' from the left side of the page.
- Select 'Change the Payment Date of an Existing Direct Debit’ and enter your new details.
- Select ‘Continue’ and '‘Submit’ to confirm.
*Our phone lines are open Monday-Friday 8am-8pm and Saturday's 8am-6pm. Calls may be recorded and/or monitored for quality assurance and compliance purposes.
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