Whenever we install a boiler, we guarantee all parts and labour for a period of time. Any additional guarantee we offer does not affect your statutory rights. We honour our guarantee by giving installation customers free HomeCare® for one year. Any callouts you have in your free year's HomeCare® will not be taken into account. This means that you will not have any increase in price for a full two years from the date your installation was completed.
The renewal price that you get, one year after your free year of HomeCare® comes to an end, will reflect any callouts that you've had.
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