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  • What you can do online

What you can do online

How do I find out how much I owe?

It's easy to check your account balance online. When you log into your account we show your account balances on the first page you see - if you want to see more detail just follow the steps below:

  1. Log in (or register here).
  2. Choose either your gas or electricity account and click "manage account"
  3. Select "billing" from the left hand menu.
  4. Then choose the “view bill or statement” option.

Your balance will be shown on this page, along with all the information you need to understand how we calculated this.

It’s easy to register for an online account, to sign up now click here

If you don't want to receive paper bills you can call our 24-hour automated service on
0800 107 0224, please remember to have your Customer Reference Number handy, as shown below.


Image showing where to find your customer reference number on your bill


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