If you're having trouble paying your gas or electricity bill, call us so we can help on
0800 107 3391 * or textphone 18001 0800 072 86268.* We're open Monday to Friday 8am to 8pm and Saturday 8am to 6pm.
There are a number of ways we can try to help, but it's really important you let us know as soon as possible if you're having problems paying your bill.
*Calls may be recorded and/or monitored for quality assurance and compliance purposes.
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