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Moving home

What to do before you move

I'm moving home: what do I need to do?

I'm moving but I can't take a meter reading: what do I do?

Does British Gas supply the gas/electricity at my new address?

Can I keep my current British Gas tariff when I move house?

Can British Gas supply the gas/electricity at my new address?

Moving Home - What you need to do

Help after you move

I have received a bill in The Occupiers name, what do I do?

I've moved and given you a final meter reading: when do I get my bill?

I've received a bill addressed to 'the occupier' or the former owner/tenant of my new home: what do I do?

Pay As You Go Energy™ moving

I'm moving to a home with pay as you go meters: What do I need to do?

I'm moving from a home with a pay as you go meter: what do I do?

Can I use the previous tenants' gas card or electricity key?

I have a pay as you go meter, how do I transfer to British Gas?

I'm moving to a home with Pay As You Go Energy™ meters, what do I need to do?

I have a pay as you go meter at my new house, how do I find out who supplies the gas or electricity?

I'm moving home and have a credit balance on my meter

Search for Help & advice

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