Making life a little easier

British Gas believes that everyone should be able to keep their homes warm and well-lit. Supporting those most in need is crucial to making a difference during these difficult economic times.

The British Gas Energy Trust is just one way we’re able to do this – and you don’t need to be a British Gas customer to be eligible for support.

The Trust provides grants to clear household debts such as outstanding energy bills and rent payments, as well as providing money for household essentials.

Open to those living in England, Scotland and Wales, the British Gas Energy Trust runs Energy Debt Advice Centres across Britain that provide support and assistance for those hoping to apply for a grant.

Since 2004, British Gas has provided the Trust with £63 million to help thousands of people living in fuel poverty and struggling with energy debt.

Another way we've been able to help is through the Energy Company Obligation (ECO) scheme, the Government's initiative to improve the efficiency standards, lower fuel bills and cut carbon emissions. We do this by making energy efficiency improvements and installing the latest technologies to renovate old properties and hard-to-heat homes. This can range form introducing cavity wall or loft insulation to repairing old boilers.

As part of this initiative British Gas has invested £125 million in 95 projects to help reduce fuel poverty in some of these communities.

What does the Trust do?

Here you can learn more about the role of the Trust, how it’s funded and the people it can help.

Meet the people

 

Energy Debt Advice Centres

Here you can learn more about the centres and how they help those in the community take advantage of the services they offer.

Explore our interactive map

 

energy_efficiency

Energy efficiency in the home

Learn more about how we’re committed to improving homes, reducing fuel poverty and regenerating communities.

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Priority Service Register

At British Gas, we are committed to providing the best service possible to our customers, especially those with specific requirements.

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Priority Service Register
Help with financial advice

Help with financial advice

If you're having difficulty paying your bills, our dedicated British Gas payment team are here, and may be able to help.

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Warm Home Discount

The Warm Home Discount Scheme, run by the Government and energy suppliers, provides a one-off payment towards electricity bills for some of the most vulnerable households in Britain.

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Warm Home Discount