BizzEnergy in Receivership

Due to BizzEnergy Limited going into receivership on 31^st October 2008, British Gas Business has purchased your contract with BizzEnergy to make sure that your supply continues uninterrupted.

What do you need to do?

There's no need for you to do anything - your contract will continue on your current prices and terms and conditions. British Gas Business will agree a transfer meter read with BizzEnergy. In the meantime, you may want to take your own read so that we can validate the transfer reading.

We will be writing to you shortly to give you more information.

Any questions?

We appreciate you may have lots of questions at this time. We've provided answers to some questions we think you may have on this page.

If you have just received your first British Gas Business bill and have some
bill enquires please click here.

Why are British Gas Business purchasing BizzEnergy Ltd's (BEL) customer contracts?

BEL have gone into Administrative Receivership and to ensure continuous supply of energy, BGB have taken over your contract. This transaction completed just before midnight on 31^st October 2008

Who will now supply me with electricity?

British Gas Business will now supply you.

Will this affect my Contract or Terms & Conditions in any way?

No. The contract terms you had with BEL are not affected. Your contract terms will transfer over to British Gas Business.

Will I need to sign a new contract?

You do not need to sign a new contract. British Gas Business will contact you before your current contract is due to expire.

Is this transfer legal?

Your BEL terms and conditions (clause 11.1 for non Half Hourly and 13.1 for Half Hourly) allows for the transfer of all or part of the Contract to another licensed electricity supplier

Are my bills going to increase/decrease?

No. Your current prices will continue under your current contract terms.

Do I need to take a meter read?

British Gas Business will agree a transfer meter read with BEL - this will enable BEL to produce an accurate final bill for you. You may want to take a current meter reading so that we can validate your transfer reading.

Who will be billing me now?

BEL will bill you for electricity consumed up until October 31^st, 2008. British Gas Business will bill you for electricity consumed from that date onwards. Any debt owing on your account up to the final read on October 31^st should be paid to BEL. Bills for electricity usage after November 1st should be made payable to British Gas Business Ltd and sent to;

British Gas Business
Processing Centre
Lakeside East
The Causeway
Staines
TW18 3BY

I have just received my first British Gas Business bill. How do I read it?

Get a clear understanding of how your British Gas Business bill works with our helpful guide. View an example bill

I am currently billed electronically, will I get the same service from British Gas Business?

British Gas Business provide an electronic bill option and can offer EDI billing for all large customers.

Where can I get more information?

Up-to-date news will continue to be posted on this website.
You can also contact us as follows;
Small/Medium sized business - 0800 294 0670
Half Hourly Meter supplied - 0800 294 0671
Or email us at BizzEnergy@britishgasbusiness.co.uk

What differences should I expect in service?

We are delighted to welcome you as a new customer. British Gas Business already supplies more business sites than any other supplier with each customer given a dedicated account manager. We hope that you'll benefit from the expertise and service that we offer our customers and we're delighted to welcome you as a new customer.

What if I have just signed a new contract with BEL?

We will obtain details of your new contract and honour that agreement.

What if my contract is due for renewal within the next few weeks?

One of our sales representatives will be in touch with you to discuss the best contract options for your business - or feel free to contact us directly on the number above.

If I don't want to be supplied by British Gas Business, can I/how do I change?

You will need to comply with the terms and conditions of your contract if you have signed up for a set period, but you would be able to change supplier once your contract comes to an end or after the required notice period.

Who are British Gas Business?

British Gas Business is part of Centrica plc. Centrica was formed following the demerger of the former British Gas plc in February 1997 and trades in the UK as British Gas Business, British Gas/Scottish Gas, and the Dyno group.

Who do I call for service queries?

For enquiries about finalising your BEL account, continue to contact BEL
Should you want to contact British Gas Business in the interim, you can contact us on the numbers provided above

What will happen with my direct debit payments?

You should not cancel your current instruction with BEL until you have settled your final account with them. We will send you a new direct debit instruction so that you can continue to benefit from the ease of paying by direct debit with British Gas Business.

Will I need to submit a new VAT form?

If you pay VAT at the 5% rate you will need to complete a VAT Declaration form. Please email us at BizzEnergy@britishgasbusiness.co.uk and we will send you a form to complete.

Will I need to resubmit a CCL declaration form?

If your business is also exempt from the Climate Change Levy (CCL) you'll need to supply us with a PP10 and PP11 form. These are available online at www.defra.gov.uk

My gas is already supplied by British Gas Business, what will happen?

You will continue to be billed by British Gas Business for your gas and after November 1st for your electricity too. You will have two separate account numbers.

Welcome to British Gas Business

Most importantly we'd like to welcome you to British Gas Business. We supply more UK businesses with their energy needs than any other provider and are uniquely placed to serve our customers through dedicated account management and industry expertise. We look forward to serving you and your business in future.