Payment Information

Online Banking Payment Details

Does your account start with A,C,T or S?

There are many benefits of paying your account by Direct Debit that your business could be missing out on.

Not only will you have peace of mind that your payments are being made automatically but you will never be subject to any reminders or late payment penalties providing the arrangement remains in place.

It will save you time on administration leaving you more time to do what you do best, run your business.

Download our Direct Debit mandate here

Variable Direct Debit

A Variable Direct Debit would mean you only pay for the energy that you use. If you provide us with regular reads you won't be subject to estimated invoices and will be confident that you are always up to date with your account.

Fixed amount Direct Debit

A Fixed amount Direct Debit may alternatively suit your business better. This way you can spread your payments across the year releasing some of the pressure on your finances over the winter months, and allowing you to budget based on your regular outgoings.

We calculate your average monthly amount taking into consideration your yearly energy fluctuations, and you chose the date of which your Direct Debit is collected every month to suit your cash flow.

We will also review your payments regularly to keep them up to date with your meter reads avoiding any nasty surprises when the bill is received.

It's guaranteed

You have the reassurance that your Direct Debit is covered by the Direct Debit Guarantee.

• Immediate money back guarantee from your bank in the event of an error.
• Advance notice from ourselves if the date or the amount of your Direct Debit is to change.
• The right to cancel at any time.

We'll always keep you informed of any changes

You will always be notified in writing 10 days in advance of any changes, keeping you in control of your payments and dates.

Download our Direct Debit mandate here

Please download the Direct Debit mandate, complete and post to the address given at the bottom of the mandate.

Set up a Direct Debit today

Or, If you would like to know more about the benefits or to amend your payment method please call 0845 072 2564 or email us at direct.debit@centrica.com. Your call may be recorded and/or monitored for quality assurance and compliance purposes.

Debit or Credit Card Payment Details

We take all major credit/debt cards our exception is American Express.

Please be advised that there is a 2% surcharge for a payment made by Credit Card. At the time of processing we will advise you of the total cost of the charge, so that you know what you are paying for.

Once payments are made by Debit or Credit Card, we will be able to inform you of the payment being approved immediately.

Please call our team on 0845 072 2564

BACS Payment Details

Does your account start with A,C,T or S?

Cash / Cheque Payment Details

Does your account start with A,C,T or S?

Use the payment slip provided and make cheques payable to 'Post Office Limited'. Cheques must be crossed, and have your name and customer reference number on the back. We don't accept post-dated cheques, cash or issue receipts.

Post Office payments are subject to customers bill type

If you are paying by cheque, please send your remittance advice including: customer reference number, invoice number, invoice date, and payment amount for each invoice.

Please note that this address is for payments only, other correspondence sent to this address may not be processed.

Fax it to: 0845 070 0026