Terms and conditions

Please read these terms and conditions carefully

Business Energy Insight™ terms and conditions

  • Neither the energy audit or the cost of making energy efficiency changes is included as part of the Business Energy Insight product. Business Energy Insight is an online service where customers can monitor their electricity usage and identify opportunities to save.
  • Business Energy Insight is available for customers who use 8 MWh or more of electricity per year at one site.
  • Business Energy Insight cannot be used in conjunction with any other offers.
  • If you're a new customer, Business Energy Insight is available for customers who join us choosing Direct Debit as their payment method.
  • If you are a very large business, for example with more than 15 sites or sites associated with framework agreements covering more than 15 sites, please contact your Account Manager to check if you are eligible for Business Energy Insight and the other products and services we offer for larger businesses.