Maintenance and Repair

From just £6 per month, British Gas BusinessCare can offer you a range of services, from an annual service to ongoing care for your gas appliance, helping to give you complete peace of mind

Level of Cover Appliance
Service
Unlimited
callouts
Labour
included
Parts
included
Appliance or full system covered
CarePlan 3S from £23.60 per month* FS
CarePlan 3 from £18 per month* A
CarePlan 2S from £13.80 per month* FS
CarePlan 2 from £9.60 per month* A
CarePlan 1 from £6.00 per month* A



BusinessCare Customer Helpline

Are you an existing BusinessCare customer who wants to report a breakdown, or book an engineer, or need advice?

Call

0845 778 9400

Lines open 24 hours a day, 365 days a year.

You can find further information in our Frequently Asked Questions.


Appliance Service

British Gas BusinessCare's annual service keeps your appliance working as safely and efficiently as possible. On top of that, we help to make sure your Gas Safety Records are kept well up to date.

  • A full service to help ensure that your appliance complies with the Gas Safety (Installation and Use) Regulations 1998
  • We'll inspect and check the condition of the appliance from construction and fixings to burner ignition
  • Safety check of the flue (if applicable)
  • A performance check of the appliance

or call

0845 070 0369

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Unlimited callouts

Unlimited calls means just that. No restriction to the number of times you call to report a fault and seek a repair under the agreement term.

or call

0845 070 0369

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Parts and labour included

Parts and labour means that an engineer will be dispatched to attend to the failure and seek to repair and restore the system by providing the parts and labour to remedy the fault, in line with the current product terms and conditions.

or call

0845 070 0369

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Appliance or Full System covered

An appliance can be a gas boiler, warm air heater or water heater and a full system includes, but is not limited to, expansion tank, pipework, cylinder and radiators

or call

0845 070 0369

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Notes

* Price quoted is excluding VAT and is based on an under 44kW boiler outside of the M25 area and is only available to new customers for year 1.

Subject to Fair Use Policy

Prices quoted are only available to new customers for year 1.

Your call may be recorded and/or monitored for quality assurance and compliance purposes. Evening and weekend calls cost 6p plus up to 2p per minute from a BT Together landline. Calls cost 6p plus up to 5p/per minute from a BT Calling Plan. Mobile and other providers' charges may vary.