Switching your business electricity supply is straightforward. Just leave us to sort out the hassles. Here’s what you can expect to happen when you switch.
Please note: our timeline shows the typical process and actual dates can vary.
Switching commercial electricity for a large business?
See the large business switching process»
The switching process
Step 1
Successful application
Day 1
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You will receive an email confirming your application details if you applied online
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You will receive a contract pack in the post in the next week
Step 2
Cooling off period
Day 11
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You have a 10 calendar day cooling off period from the date your contract pack is sent out
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Read through the easy-to-read contract terms carefully
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If there's anything you don't understand you can contact your Sales Manager
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You can decide to cancel within the 10 day cooling off period with no penalty
Step 3
Supply switch & set-up
Day 12
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We contact the Electricity Central Online Enquiry Service (ECOES) and advise them we're taking over your commercial electricity supply
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ECOES notifies your existing supplier that you are switching your electricity supply to British Gas Business
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Checks and meter readings are carried out on your business electricity supply prior to switch over
Step 4
Successful connection
Day 28
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Your site will now be on supply
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You can now enjoy the benefits of your new business electricity supply. Your first bill will be sent out as agreed in your contract terms
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See also
Help from the energy experts
Notes
* Discount is based on a 1 year online contract compared to 2 and 3 year online contract.
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° Your call may be recorded and/or monitored for quality assurance and compliance purposes
Evening and weekend calls cost 6p plus up to 2ppm from a BT Together landline. Mobile and other providers' charges may vary