Moving business premises

Our dedicated business movers team are here to help

Are you moving in or out of business premises supplied by British Gas?

Our dedicated business movers team can help

We just need a few things…

Your moving date

Your moving date

Your business details

Your business details

First meter reads

First meter reads

Your move in date

Your move in date

Opening meter reading

Opening meter reading

Business name, address, phone no.

Business name, address, phone no.

Mon-Fri 8am-6pm

If you are an existing Industrial and Commercial customer, please contact your Customer Manager

I'm a residential customer

We can process your move online

We just need a few things…

Your moving date

Your moving date

Your business details

Your business details

Your final meter reading

Your final meter reading

Forwarding address

Forwarding address

New occupier's details

New occupier's details

Your moving date

Your moving date

Your business details

Your business details

Your final meter reading

Your final meter reading

Forwarding address

Forwarding address

New occupiers details

New occupier's details

Log in to your online account to tell us your move out details. If you don't already have an online account, it's easy to register – just have a bill to hand as you'll need your account number.

If you are an existing Industrial and Commercial customer, please contact your Customer Manager

I'm a residential customer

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Not supplied by British Gas?

Not supplied by British Gas?

If you've moved into new premises and want to switch to us.

New to British Gas?

Need a new commercial meter, gas or electricity supply?

We're here to help

Frequently asked questions

What do I need to do when I am moving out of my business premises?

A: Log in to your online account to tell us your move out details. If you don't already have an online account, registering is easy – just have a bill to hand as you'll need your account number.

  1. Your move out date
  2. New occupier name, phone number and email address
  3. Forwarding address
  4. Final meter reading
When do I need to tell you I'm moving into new business premises?

A: Please give us a call the day after you move in. You'll need:

  1. Your moving date
  2. Your business details
  3. First meter reads
How do I find out who supplies energy to my new business premises?

A: The easiest way may be to ask the landlord or the previous owner or tenant. A recent bill could help identify who your energy supplier is.

Business electricity supplier

To find out who supplies your electricity, you should contact your local electricity distribution company.

You can also use the Energy Networks Association postcode search tool.

Business gas supplier

Call the Meter Point Administration Service to get details of your gas supplier.

You can also call them if you need your Meter Point Reference Number, or MPRN.

Meter Point Administration Service

0870 608 1524

I'm a homeowner. How do I change my energy account from business rates to residential ones?

A: If you've moved into premises that are charged on business rates, you'll need to call us so we can make the account a residential one.  

Are there any penalties or charges for moving business premises?

A: There are no fees or penalties to pay us if you're moving business premises and want to stay with British Gas business before and after you move.

If you aren't staying with us please read I want to leave British Gas business

What if I'm in credit and need a refund?

A: Once we calculate your final bill, if we find you're in credit, you'll need to send us your:

  1. New forwarding address
  2. Phone number
  3. Your meter read

so you can get a credit refund.

Read more on getting a refund.

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.