Our expert teams of service professionals have been created to fit around the needs of your organisation and give you the service that's just right for your business.
We have three levels of service available, each designed to meet the specific needs of different types of businesses - and each provided at a different rate. Every one gives you access to a team of energy professionals whose role is to ensure you get the most from your energy. Find out more 
Reliable support when you need it.
Suitable for:
Companies who want a reactive, efficient and hassle free service
Benefits:
- Direct access to a service team of energy experts
- Target response times
- Simple, clear reporting
Comprehensive support when you need it.
Suitable for:
Companies with high portfolio activity who value dedicated support
Benefits:
- A named Account Manager who will work alongside you to help ensure service requests are managed in line with your needs
- Assured response times
- A selection of reports to help you manage your business
For energy professionals
Suitable for:
Companies with multiple sites, large supplies or complex portfolios
Benefits:
- Proactive service from a dedicated Account Manager who will regularly meet with you (by teleconference or in person) to develop a detailed understanding of your business,enabling us to tailor our products and services to your needs
- Assured response times, proactive updates and priority SLAs
- A complete suite of reports tailored to your needs with analytics specifically for your portfolio
Switching to British Gas Business
See how our process can ensure a smooth switch when you join British Gas Business.