We believe that switching to a new supplier should be easy. That is why we ensure you get a great service from the moment you join us.
The first step in becoming a British Gas Business customer is an in-depth conversation with our sales team. Having understood your needs and objectives, we design the most appropriate offer and present you with a personalised quote.
If you choose us as your supplier, we then follow a rigorous set-up process to ensure your account data is correct, your sites are registered on time and your first bills are issued within 42 days. Once completed you are then passed onto your ‘hub’ - A cross-functional team organised around you and your organisation - where the journey truly begins.
We make it simple and cost effective to switch
Select the right product:
- Fixed price or flexible product, purchasing mechanism
- Energy efficiency/Smart metering solution
Determine the appropriate service level and reporting requirements:
- Frequency of account reviews
- Inclusion of SLAs
- Reporting level, billing requirements and online access
- Portfolio analytics
Account Set up:
- Welcome and information pack
- Data validation, sites registration, first bill within 42 days
Account Management:
- Account Manager contact
- On-going account management in line with agreed service and reporting levels