Emergency Numbers

Gas Emergency Services

0800 111 999 (This is a 24 hour emergency line)

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately on 0800 111 999.

Also:

  • open all doors and windows to ventilate the property.
  • do not turn on/off any naked electrical switches.
  • extinguish all naked flames, do not smoke, strike matches or do anything ,which could cause ignition.
  • If there are any electrical security entry phones/locks, please open door manually.

Electrical Emergencies

Your electricity network operator looks after the safety and security of your electricity supply. Please contact one of the operators below in the event of an electrical emergency or power outage.

Region

Company Name

Contact Numbers

East Midlands

Central Networks

0800 056 8090

Eastern Region

EDF Distribution

0800 783 8838

London Electricity

EDF Distribution

0800 028 0247

Manweb

Scottish Power

0845 272 7999

Midlands Region

Central Networks

0800 328 1111

Northern Electric

NEDL

0800 668 877

Norweb

United Utilities

0800 195 4141

Scottish Power

Scottish Power

0845 272 7999

Scottish Hydro Electric

SSE Power Distribution

0800 300 999

Seeboard

EDF Distribution

0800 783 8866

Southern Electric

SSE Power Distribution

0845 770 8090

South Wales (Swalec)

Western Power Distribution

0800 052 0400

South West (Sweb)

Western Power Distribution

0800 365 900

Yorkshire Electricity

YEDL

0800 375 675

Central Heating Emergencies

Emergency central heating repairs for an upfront fixed price. Call 08450 777 111* to arrange an engineer's visit.

Paypoint Outlets

Prepayment meter run out? Need to recharge your card? Need to find your nearest paypoint? Contact 0845 602 0236†

Notes

* Lines open Mon-Fri 8am-8pm, Sat 8am-6pm. BT customers will be charged a minimum of 4p per minute for this call (or 1p per minute during evenings and weekends). A call set up fee of 3p applies to calls from residential lines. Non BT customers should check the cost of their call with their provider. Your call may be recorded and/or monitored for quality assurance and compliance purposes.


† Lines open 8am-8pm Mondays to Fridays, 8am-6pm Saturdays. BT customers will be charged a minimum of 4p per minute for this call (or 1p per minute during evenings and weekends). A call set up fee of 3p applies to calls from residential lines. Non BT customers should check the cost of their call with their provider. Your call may be recorded and/or monitored for quality assurance and compliance purposes.