Helping you understand cookies


Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again so it can recognise you as a return visitor and improve your experience. This guide is to help you understand how British Gas uses cookies.

We explain in clear terms what cookies are and what they do.

Cookies explained

An overview of the different types of cookies we use on our websites.

How we use cookies

A detailed list of the types of cookies we use on British Gas websites.

Our cookies

Further useful sources of information

Information Commissioner’s Office logo

An ICO guide explaining the new cookie requirements.
Find out more

Internet Advertising Bureau logo

A guide to advertising and online privacy.
Find out more