What do I need to be able to use the Home Energy Top Up system on my computer?

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To use Home Energy Top Up you will need:

  • A personal computer/laptop running Windows XP, Windows Vista, Windows 7 or Windows 8.
  • Home internet access.
  • Home Energy Top Up only works on the 32bit version of Internet Explorer and not the 64 bit version.
  • Windows 7 – Internet Explorer 7, 8, 9, 10 or 11.
  • Windows 8 – Internet Explorer 10 or 11.
  • Window 8.1 – Internet Explorer 11.
  • A USB port.
  • A debit card.


Please Note Apple and Android powered systems are not supported.

How to check what operating system you have:
How to check what version of Internet Explorer you have:
Important information for windows 8 & 8.1 Users:
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