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To help us understand how quickly we can prioritise your meter upgrade we need you to give us a bit more information about your property

On average how much do you spend on your energy per month?

(What's this?)

If you have a prepayment meter, you pay for your gas or electricity before you use it.

You top up credit onto a card or key and transfer this to your meter by inserting the card or key.

(What's this?)

If your meter has two sets of dials on it, or shows a 'Low' or 'Night' rate, you have an Economy 7 Meter.

If you pay a cheaper rate at night, you have an Economy 7 Meter and are on an Economy 7 Tariff.

If the answer is yes please provide your account number

(Where can I find this?)

Customer reference number

You can find your customer reference number at the top of any correspondence we have sent.

 

 

If you're a new customer to British Gas and don't yet have a customer reference number, please give us a call on 0800 048 0505.

(Where can I find this?)

Customer reference number

You can find your customer reference number at the top of any correspondence we have sent.

 

 

If you're a new customer to British Gas and don't yet have a customer reference number, please give us a call on 0800 048 0505.

If the answer is no for one or more of your fuels please select your current supplier from the drop down list

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