Boiler broken? There’s no need to panic. We have more than 6,000 highly-trained gas boiler engineers available who can help get your heating back on and your hot water running again.

Choose the option that's right for you.

Why British Gas?

At British Gas, we pride ourselves on offering you an outstanding repair service.

  • We’re not afraid of hard work. In 2013 we completed 3.2 million breakdown visits.
  • Our helpline is manned 24/7, so give us a call whenever you need to.
  • We know you’re busy, so our engineers will call ahead of arriving, making it easier for you to plan your day.[4]


British Gas Services Limited is authorised and regulated by the Financial Conduct Authority for its insurance mediation activities. Registration number 490568.

[1] There will be an additional charge if any other work is needed for unrelated faults such as if you have called us regarding a boiler breakdown but also ask us to fix a leaking radiator.

[2] Prices available to new customers for the first year (paying by direct debit) and applies to most households outside the M25. Prices for households within the M25 will vary. Prices are subject to change. Your breakdown history will be taken into account in determining next year's pricing.

[3] Individual limits apply, please see terms & conditions.

[4] Excludes contracted out services.