• Unlimited call outs every year.
  • Parts and labour.[2]
  • Call us day or night if things go wrong.
  • Over 6,500 engineers ready to help.
  • Optional excess.

This product includes:

Boiler & controls

Starting from:

£2.41 per month[1]

Get a quote

Want to discuss this product?

0800 980 6004

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The Energy Customer Discount is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and glazing, locks, roofs & pests insurance.

There are a few areas of Great Britain where we do not provide agreements.

We cannot provide you with a quote for our Insurance & Repair products.

We have checked our records and we have found that British Gas already provides cover for some of the products you have selected.

Can't find your address? Please call us on 0800 980 6004 .

Combined Boiler and Cooker

The AGA cooker is a heat storage stove and cooker, it has a heavy frame made from cast iron components which absorb heat from a relatively low-intensity but continuously-burning source, and the accumulated heat can then be used when needed for cooking.

Back Boiler / Back boiler with fire

A back boiler is a small, compact boiler fitted at the back of an open fireplace hearth. It sits behind an electric fire (in the chimney breast) and provides hot water and central heating to the property.

Central Heating boiler

Heat only boilers are usually installed on an open vented system. The system will usually comprise two tanks in the loft, a hot water storage cylinder in the airing cupboard and a separate pump.

Warm air unit / Warm air with water heater

Warm air heating, or warm air central heating, is the process of turning cool air to warm air. A warm air heater sucks in the surrounding cooler air through a vent and that air is then pushed over a heat exchanger via a fan.

Back boilers are hidden behind a chimney with a gas fire in front.

As a result your gas fire will also be covered FREE of charge as part of the services agreement via our Gas appliance cover product.

We have checked your order and you have already chosen to cover a gas {%applianceTypeName%}cooker by selecting {%productName%}. Please be aware that you may be trying to unnecessarily cover the same appliance twice.

Due to technical reasons your order can't be processed.
Please call us on 0800 980 6004 and one of our advisors will complete it for you.

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Annual boiler service means we will arrange to inspect your boiler and controls, gas central heating system or gas appliance (depending on what is included in your agreement). This is to help make sure that they are safe and in good working order.


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If your boiler or controls break down, we’re there to help. You can call us day or night and we’ll send you one of our 6,500 engineers to get things up and running again.

Key inclusions
  • Repairs to your gas boiler & controls.
  • A replacement boiler if it's less than seven years old and can't be repaired.
  • A replacement boiler if between seven and ten years old and can't be repaired, as long as we installed it and you have had a continuous agreement with us for the life of the boiler.
  • Parts and labour.[2]
  • Unlimited call outs per contract year.
  • Up to £1,000 (including VAT) for gaining access to your boiler or system.
Key exclusions
  • Your central heating system.
  • Any breakdowns you have in the first 14 days.
  • An annual boiler service.
  • Accidental damage.
  • Removing sludge or hard-water scale from your boiler.
  • Fixing any damage caused by sludge or hard water scale (if we’ve told you on a previous visit that remedial work is required).
  • Shower or spa bath repairs.
  • System improvements or upgrades.
About boiler & controls breakdown cover

It is important that you read this information before you continue.

Starting from:

£2.41 per month[1]

Get a quote

Other products you may be interested in

HomeCare 100™ covers your boiler & controls with an annual boiler service.

HomeCare 200™ covers your boiler & controls and central heating with an annual boiler service.

We are unable to sell these products to you separately as this would result in higher price. The products that you are trying to buy make up the equivalent of our HomeCare 100™ package for a lower price.

We are unable to sell these products to you separately as this would result in higher price. The products that you are trying to buy make up the equivalent of our HomeCare 200™ package for a lower price.

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Saving you
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Your price:
£ per year
Starting from:
£ per year
Starting from:
£ per year[1]
£ per year

If you choose to continue with HomeCare 100™, all other boiler cover products will be removed from you basket.

If you choose to continue with HomeCare 200™, all other boiler cover products will be removed from you basket.

[1] Prices based on your selected excess amounts £ (paying by ) and the postcode you have provided.

[2] Prices based on the postcode you have provided (Paying by ).

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Price correct at time of going to print and subject to change. Offer ends 30th November 2014. Offer may be withdrawn at anytime. Offer applied at point of sale and cannot be used in conjunction with any other British Gas offers, unless explicitly stated under the terms of that offer. Offer not available to Landlords with 10+ properties or to purchases of repair & cover products. Terms & conditions apply.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

[2] Limits apply, please see full terms & conditions

HomeCare® reviews

These reviews have been provided by customers who have a HomeCare® contract with us. Reviews collected since September 2013.