British Gas boiler and controls breakdown cover provides you with professional help from one of our fully trained engineers.

This level of cover does not include an annual boiler service which can help to keep your boiler running safely and efficiency. If you would like to include an annual boiler service please see our HomeCare® range.


£2.46 per month[1]  
£99 excess

(Annual price £28.86. Prices for households within the 
M25 will differ. Get a quote for prices within your area).

This cover includes

Boiler & controls

Benefits at a glance

  • Parts and labour included.[2]
  • Unlimited call outs per contract year.
  • 6,000 Gas Safe registered engineers.
  • 24/7 manned helpline.
  • Collect Nectar points.

With Boiler & controls breakdown cover you'll benefit from

  • Repairs to gas boiler and controls.
  • Replacing your boiler if it is less than 7 years old and cannot be repaired.
  • Replacing your boiler if it is between 7 & 10 years old and cannot be repaired, as long as it was installed by British Gas and as long as you have had a continuous agreement for the life of the boiler.
  • Parts and labour.[2]
  • Unlimited callouts per contract year.
  • Costs up to £1,000 (inc VAT) to gain access.

There are a few exceptions, including:

  • Central heating system.
  • Breakdowns not covered for the first 14 days.
  • Annual service of your boiler.
  • Accidental damage.
  • Removing sludge or hard-water scale from the boiler.
  • Repairing damaged caused by sludge or hard water scale if we have told you on a previous visit that remedial work is required.
  • Shower repairs.
  • System improvements or upgrades.

Get a tailored quote online now or call us on 0800 980 6004

You may also be interested in

Upgrade to HomeCare 100™ - £99 excess for as little as £7.80 a month and get the added security of an annual boiler service.

Find out more

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority for its insurance mediation activities. Registration number 490568.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Price correct at time of going to print and subject to change. Offer ends 30th November 2014. Offer may be withdrawn at anytime. Offer applied at point of sale and cannot be used in conjunction with any other British Gas offers, unless explicitly stated under the terms of that offer. Offer not available to Landlords with 10+ properties or to purchases of Repair and Cover products. Terms and conditions apply.

[2]  Limits apply, please see Terms & conditions.

HomeCare® reviews

These reviews have been provided by customers who have a HomeCare® contract with us. Reviews collected since September 2013.