Our comprehensive cover with an annual boiler service

HomeCare 400™ is our most comprehensive HomeCare® package, providing cover for your boiler and controls, central heating, plumbing and drains and home electrics with an annual boiler service, safety and energy efficiency test.


£17.00 per month[1]

(With Central heating cover - £99 excess, Plumbing & drains cover - £50 excess, Home electrical cover - £50 excess, Annual price £204.00)

This cover includes

Boiler & controls

Central heating

Plumbing & drains

Home electrics


Annual service visit

Benefits at a glance

  • 24/7 manned helpline.
  • Unlimited call outs per contract year.
  • Parts and labour included.[2]
  • 6,000 Gas Safe registered engineers.
  • Collect Nectar points.

With HomeCare 400™ you'll benefit from

  • Repairs to central heating boiler, controls, radiators, pipework and hot water system.
  • Plumbing repairs (hot and cold water pipes, toilet cisterns, repairs to taps, leaking or seized stopcocks).
  • Repairs and, or replacement if necessary, to electrical wiring, fuseboards and broken, damaged or faulty electrical fittings within your home and outbuildings.
  • Annual service of your boiler with a safety and energy efficiency check.
  • Parts and labour.[2]
  • Unlimited callouts per contract year.
  • Replacing your boiler if it is less than 7 years old and cannot be repaired. Less than 10 years if installed by British Gas and you have had a continuous cover agreement for the life of the boiler.
  • Accidental damage.
  • Private drain unblocking and repairs (drain pipes from toilets, baths and sinks).
  • Costs up to £1,000 (inc VAT) to gain access.
  • Priority call for total loss of power or lighting.

There are a few exceptions, including:

  • Tap replacement.
  • Replacing ceramic discs in taps.
  • Shared drains.
  • Removing sludge or hard-water scale from the boiler or system.
  • System improvements.
  • Repairing the parts of the power supply between your home and the outbuildings on your property that are outside of the buildings.
  • Shower repair.
  • Electrical appliances.

Get a tailored quote online now or call us on 0800 980 6004

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Find out more

British Gas Services Limited is authorised and regulated by the Financial Conduct Authority for its insurance mediation activities. Registration number 490568.

[1] Prices available to new customers for the first year (Paying by direct debit) and applies to most households outside the M25. Prices for households within the M25 will vary. Prices are subject to change. Your breakdown history will be taken into account in determining next year's pricing.

[2] Limits apply, please see full Terms & conditions.

HomeCare® reviews

These reviews have been provided by customers who have a HomeCare® contract with us. Reviews collected since September 2013.