Getting extra help
At British Gas we can offer lots of extra help for those who need it to make life more comfortable this winter, from insulation and energy saving tips, to a helping hand with your bills.
Smart tips for a warmer winter
- Heating your home is easier and cheaper if it's well insulated. If you're over 70 or receiving eligible benefits we can install loft and cavity wall insulation in your home free of charge.
Find out about free insulation.
- Complete a free Energy Savers Report and see how you could save.
- Block out draughts from gaps in windows, under doors and between floors and skirting boards that let cold air in and warm air out. You can do this easily yourself using materials from your local DIY store. Block gaps around windows using draught-proof strips you push into the gap.
Loft insulation
Get loft insulation and reduce your energy bills by up to £175* a year.
Cavity wall insulation
Save up to £135* on your energy bills every year with the help of free cavity wall insulation.
Supporting you through the winter
There are lots of ways we can help reduce the impact of your winter bills:
If you're on a low income and live with long term illness or disability, this scheme could help reduce your energy bills.
To find out if you qualify, please call us on
0800 072 8625
Here to Help
Our Here to Help team offers additional support to our customers most in need, especially those who are elderly, disabled, or living with a long term illness.
Find out more
Flex your Direct Debit
If you pay by fixed Direct Debit you can choose how much you want to pay each month. And with a payment holiday of up to two months a year, you can use it to suit your lifestyle and your finances.
Direct Debit Flex
Community advice and support
We're proud to work with some of the UK's leading charities on a range of ground-breaking community projects.
* Source www.energysavingtrust.org.uk/Energy-saving-assumptions, Oct 2011. Actual savings depends on individual circumstances.
Book and engineer now
if you've got HomeCare® and an online account, it's quick and easy to book an engineer.
Carbon Monoxide safety
Keeping your family safe is our number one priority at British Gas
