Boiler installation step-by-step
See our step-by-step guide to find out what you can expect from our boiler installation service from beginning to end.
Book a free home visit and fixed price quote
- Book a free quote online or by calling us.
- One of our heating experts will visit your home and give you a free fixed price quote, so you’ll know exactly what you’ll pay – even if there’s any unexpected work when we install your new boiler.
- If you’re a landlord, we’ll work with you to arrange an appointment at a date when you and your tenant can be at the property.
What to expect when we visit
- We’ll call ahead to let you know we’re on the way on the day of our visit.
- Our advisor will complete a technical inspection so they can advise you of the best options, our current offers and a choice of payment options.
- We’ll provide a free fixed price quote there and then.
- Your appointment shouldn’t take any more than an hour.
- If you go ahead we’ll arrange a time and date to suit you and appoint an account manager who’ll look after you throughout your installation.
Your new boiler installation
- We do everything we can to make your boiler installation a simple process, with minimal disruption to your home.
- We’ll cover your carpets and protect surfaces, and there’ll be no mess left when we’re done.
- We'll drop all the materials in advance so we can start work straight away.
- We'll talk you through everything you need to know about how to use it, as well as what to do if you need any help after.
- We'll provide you with all the necessary service records and documentation – essential if you ever want to sell your home.
Our guarantee to you
- You can choose a guarantee of up to 5 years for your new heating system. For our Worcester Bosch and Baxi boiler models, we guarantee that spare parts will be available for at least 10 years after the installation of your new boiler.
- National breakdown coverage with a customer helpline available, 24hrs a day, 365 days a year.
- All our engineers are Gas Safe registered, carry ID and are covered by our full public liability insurance.
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 Excludes contracted out services.