Combi boiler

Boilers explained - 1:54

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Today’s boilers are far more efficient than older models and could save you money on your energy bills.

They use condensing technology, which recycles heat in the boiler’s exhaust gases to pre-heat cold water entering the boiler. This means they use fuel more efficiently and less heat is wasted through the boiler’s flue.

There are three main types of boiler and it’s important to pick the one that’s best for your home and needs.

The combination or combi boiler as it’s usually known, takes water directly from your mains supply and heats it up when you turn on your tap.

It can provide limitless hot water when you need it. However it can struggle to maintain a steady flow if multiple hot water taps are running at the same time.

Another option is the conventional boiler. It’s usually connected to a more traditional central heating system where the water is heated and stored in a hot water cylinder.

It can deliver hot water to multiple taps at once, making it a good choice for larger homes with more than one bathroom.

A system boiler works in a similar way to a conventional boiler, but comes with some key components built-in. It’s a great for homeowners after a bit of extra space.

Making the right choice is important, so one of our Heating Advisors will visit your home to help work out which boiler options is best for you.

They’ll carry out a survey of your home to asses your heating needs and give you a quote. If you’re happy with our quote, they can arrange an installation date that’s convenient for you.

Take a look through our website to learn more about our boilers.

You can get an estimate online or book an appointment with a Heating Adviser.

If you’re thinking about changing your boiler, it’s important to know the different types and how they work.

There are three main types of boiler to choose from:

If you’d like to find out more about the benefits of getting a new boiler or arrange a home assessment, book an appointment online now.

Types of boilers

Combi boilers

  • Get limitless hot water on demand.
  • No need for a cold water tank or hot water cylinder.
  • Ideal for smaller houses and apartments.

Combi boilers in more detail

Combi boiler

Conventional boilers

  • Can deliver hot water to multiple taps at once.
  • Includes a cold water tank and a hot water cylinder.
  • Ideal for larger homes with more than one bathroom.

Conventional boilers in more detail

Conventional boiler

System boilers

  • Similar to a conventional boiler.
  • Many key components are built into the boiler unit.
  • Ideal for larger homes looking to save space.

System boilers in more detail

System boiler

Help on boilers

Does your boiler need replacing?

Find out how much you could save with a new boiler.

We have a range of boilers to suit your home.

Worcester Bosch Group Vaillant Baxi

Boiler costs

Get an estimated cost for installing a new boiler.

Reasons to choose British Gas

Fixed price quote

We guarantee a fixed price

When our Heating Advisors quotes a price, we guarantee it won’t increase even if there’s unexpected work to do.

Boiler cost calculator

No deposit

Pay monthly with no upfront deposit

We could help you spread the cost over 3-10 years or you could choose to pay in full if you’d prefer.

Payment options

Your home is left clean and safe

Your home is left clean and safe

Our Engineers leave your home neat and tidy and will arrange the safe disposal of all waste.

Step by step guide

Free aftercare

Aftercare included

This offer includes HomeCare 200™ which provides service and repair for your boiler, controls and central heating system for one year.

Latest offers

British Gas New Heating Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit activities. Registered in England and Wales 6723244.

[1] Mon-Fri 7:30am-8pm, Sat 8am-6pm, Sun 8:30am-5pm. Limited service applies during public holidays.

* 91% recommendation rating is based on 1,463 customer responses collected between 09/12/2014 & 02/02/2015.

91% of customers recommend British Gas boiler installations*. See below for more detail on how they rate it. Reevoo

British Gas Boiler Installation Service reviews verified by Reevoo

5,176 reviews

Reviews from: Sort by:
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Scores 9.0 out of 10 based on 5176 reviews
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10 out of 10


Ashford Middlesex Homeowner
I have been a B G customer for many years, and recently had a new Baxi Solo 15 HE Conventional Boiler installed, several trades were involved, engineering, electricians, carpentry, and building, managed by local manager Marshall Shields, not forgetting the people back in the office supporting them, without exception they all did their very best to complete the job successfully, and indeed were all a credit.
6 of 9 people found this review helpful
Published on: 28 June 2015
10 out of 10


Brecon Homeowner
The advice and instalation was good, the instalation was done quite quickly and the new boiler is working very well.
6 of 7 people found this review helpful
Published on: 25 June 2015
5 out of 10


Stourbridge Homeowner
No discussion took part as to which boilers were available. We were told that the boiler would be better than our last one which is not the case. (May be more efficient). Hot water takes a very long time to reach the tap, let alone how much water is wasted getting to it. At the moment we don't use the hot tap as it takes too long to wait for it. My old water boiler was far quicker. New smart meter fitted but not registering usage at offices or on handset so can't see how much gas is being used by appliances as advertised, only electric. Several phone calls made (at my expense) but nothing done about it.
6 of 8 people found this review helpful
Published on: 25 June 2015
8 out of 10


Eckington, Pershore Homeowner
W e are delighted with the boiler and we are already feeling a difference.
I would have liked a fuller explanation from the person dealing with the
2 of 7 people found this review helpful
Published on: 24 June 2015
10 out of 10


Clifton, Swinton, Manchester Homeowner
Extremely pleased with every aspect of the job; very competent, professional and pleasant personnel.
5 of 8 people found this review helpful
Published on: 23 June 2015
10 out of 10


Lichfield Homeowner
An excellent service from beginning to end.
8 of 10 people found this review helpful
Published on: 23 June 2015