Book an appointment or call us on 0800 009 4450 [3]

British Gas New Heating Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit activities. Registered in England and Wales 6723244.

[1] Offer closes 31st August 2015, excludes warm air units and is available for domestic properties only (up to 40kW). Offer will be applied at point of sale and is subject to boiler installation by British Gas. You can’t use this offer with another British Gas offer unless the other offer states that it’s OK.

[2] Availability of credit depends on your status and credit checks.

[3] Mon-Fri 7:30am-8pm, Sat 8am-6pm, Sun 8:30am-5pm. Limited service applies during public holidays.

* 91% recommendation rating is based on 4,967 customer responses collected between 09/12/2014 & 15/06/2015.

91% of customers recommend British Gas boiler installations*. See below for more detail on how they rate it. Reevoo

British Gas Boiler Installation Service reviews verified by Reevoo

5,178 reviews

Reviews from: Sort by:
Quality of installation
9.2
Advice from Heating Adviser
8.8
Overall rating
9.0
Scores 9.0 out of 10 based on 5178 reviews
Show more score details
10 out of 10

Maureen

Reading Homeowner
All materials were delivered as arranged. All work was carried out as quoted and everything was left clean and tidy at the end of the installation. All flooring and worktops were covered where possible. I am a pensioner and the different engineers were all very affable and helpful where decisions had to be made which means a lot to someone living alone. I hasten to add that I did supply endless cups of tea (or cold drinks) to keep everyone happy!!! The engineer who was 'in charge' of the installation phoned me next day to make sure I did not have any problems.
0 of 1 people found this review helpful
Published on: 30 June 2015
10 out of 10

albert

Brecon Homeowner
The advice and instalation was good, the instalation was done quite quickly and the new boiler is working very well.
6 of 8 people found this review helpful
Published on: 25 June 2015
5 out of 10

Stephen

Stourbridge Homeowner
No discussion took part as to which boilers were available. We were told that the boiler would be better than our last one which is not the case. (May be more efficient). Hot water takes a very long time to reach the tap, let alone how much water is wasted getting to it. At the moment we don't use the hot tap as it takes too long to wait for it. My old water boiler was far quicker. New smart meter fitted but not registering usage at offices or on handset so can't see how much gas is being used by appliances as advertised, only electric. Several phone calls made (at my expense) but nothing done about it.
10 of 12 people found this review helpful
Published on: 25 June 2015
8 out of 10

George

Eckington, Pershore Homeowner
W e are delighted with the boiler and we are already feeling a difference.
I would have liked a fuller explanation from the person dealing with the
electrics.
3 of 9 people found this review helpful
Published on: 24 June 2015
10 out of 10

Jean

Clifton, Swinton, Manchester Homeowner
Extremely pleased with every aspect of the job; very competent, professional and pleasant personnel.
5 of 8 people found this review helpful
Published on: 23 June 2015
10 out of 10

Richard

Lichfield Homeowner
An excellent service from beginning to end.
8 of 10 people found this review helpful
Published on: 23 June 2015
  • Repairs to your boiler & controls, central heating system, radiators, pipework and hot water system (including unvented and pressurised cylinders).
  • A replacement boiler if it's less than seven years old and can't be repaired.
  • Repairs caused by accidental damage.
  • Unlimited call outs every year.
  • Parts and labour included.*
  • Call us day or night if things go wrong.
  • Over 6,500 engineers ready to help.


There are a few exclusions though:

  • Removing sludge or hard-water scale from your boiler or central heating system.
  • Fixing any damage caused by sludge or hard water scale (if we’ve told you on a previous visit that remedial work is required).
  • Shower or spa bath repairs.
  • System improvements or upgrades.


* Limits apply, please see full terms & conditions.