It's easier online
When you manage your account online you're in control. There's no need to phone or wait on the line - do what you need to do, when you want to do it and get on with your day.
You can do everything from submitting your meter reading, to checking your balance and even booking an engineer - all simply at the touch of a button on our award winning website or via our smartphone App.
You can also collect additional Nectar points for paying by Direct Debit, submitting meter readings and booking a HomeCare® engineer appointment.
Join the customers managing their energy online
 Online account management required. Excludes pre-payment meter customers. HomeCare® appointment booking excludes non-HomeCare® contract and Plumbing, Drains and Water Supply Pipe callouts, HomeCare® contracts with an excess payable and gas safety check appointments. Smartphone functionality requires WiFi or data network coverage.