Terms & conditions

Free insulation from British Gas

British Gas install in mainland Great Britain only. Not all homes are suitable for insulation. Phone lines are open 8am–8pm Monday to Friday and 8am–4pm on Saturday. Closed on Bank Holidays. Calls may be monitored and/or recorded for quality assurance and compliance purposes. Offer available to existing British Gas customers and new British Gas energy customers who apply by 31st July 2012. Limited availability. Savings figure source www.energysavingtrust.org.uk/Energy-saving-assumptions, February 2012. Actual savings depend on individual circumstances.

Installation must be completed by 31st December 2012. Customers will only be eligible for the free loft and cavity wall measures recommended by appointed surveyor. Customers will only be eligible for free measures where we can insulate a minimum of two thirds of the total loft space or total wall space (when applied to the whole property). Free insulation is subject to square meterage limitations. Insulation beyond these limits is chargeable.

For loft insulation, offer only applies where the thickness of existing insulation is less than 60mm. Offer excludes scaffolding, vents and any specialist equipment. Tenants must seek landlord permission. Offer only applicable to residential properties and excludes all other properties including without limitation commercial or part commercial premises.

The Offer is subject to availability and subject to change or withdrawal at any time including, without limitation, where the supply or installation of loft and/or cavity wall insulation (the "Products") does not qualify for carbon emissions credits for the purpose of the Carbon Emissions Reduction Target (or any replacement scheme) or if the amount of carbon emissions credits for which the Products qualify is materially reduced. Offer cannot be used in conjunction with any other offer.

Free insulation for 70 or over or on eligible benefits

British Gas install in mainland Great Britain only. Not all homes are suitable for insulation. Phone lines are open 8am–8pm Monday to Friday and 8am–4pm on Saturday. Closed on Bank Holidays. Calls may be monitored and/or recorded for quality assurance and compliance purposes. Limited availability. Savings figure source www.energysavingtrust.org.uk/Energy-saving-assumptions, February 2012. Actual savings depend on individual circumstances. Customers will only be eligible for the free loft and cavity wall measures recommended by appointed surveyor. Customers will only be eligible for free measures where we can insulate a minimum of two thirds of the total loft space or total wall space (when applied to the whole property). Free insulation is subject to square meterage limitations. Insulation beyond these limits is chargeable. For loft insulation, offer only applies where the thickness of existing insulation is less than 60mm. Offer excludes scaffolding, vents and any specialist equipment. Tenants must seek landlord permission. Offer only applicable to residential properties and excludes all other properties including without limitation commercial or part commercial premises.

The Offer is subject to availability and subject to change or withdrawal at any time including, without limitation, where the supply or installation of loft  and/or cavity wall insulation (the "Products") does not qualify for carbon emissions credits for the purpose of the Carbon Emissions Reduction Target (or any replacement scheme) or if the amount of carbon emissions credits for which the Products qualify is materially reduced. Offer cannot be used in conjunction with any other offer.