Dual Fuel Discount

Where we supply electricity through a key meter your dual fuel discount is up to £15 per year. You'll receive your pro-rated discount to your meter within the three months following 31 August. This is based on the number of unbroken consecutive days up to 31 August that we supplied your gas and electricity. No dual fuel discount is available to customers with token or smartcard electricity meters.

Gas:

Tier 1 applies to the first 2680 kWh per year, pro rated across your billing period. All subsequent consumption is charged at Tier 2.

Electricity:

Single rate tariff customers: Tier 1 rates apply to the first 720 kWh per year, pro rated across your billing period. All subsequent consumption is charged at Tier 2. For prepayment meters, the No Standing Charge prices apply to customers with Actaris meters with "KBD" on the front, for all other prepayment meters, a daily Standing Charge applies and all consumption is charged at Tier 2 rates. If you don't have an Actaris KBD meter, we can install one. For new customers it may take up to 28 days after supply start date for the No Standing Charge prices to be updated to the prepayment meter.
Two rate tariff customers:For prepayment meters a daily charge applies and all consumption is charged at either Tier 2 or night rates. Night means a period totalling 7 hours (which may be varied between 10pm and 8am).

Gas:
Based on average consumption of 16,500 kWh, averaged across all regions, paying by prepayment, rounded and including VAT. Prices as at 12th January 2012.

Electricity:
Based on average consumption of 3,300 kWh for single rate electricity, averaged across all regions, paying by prepayment, rounded and including VAT. Prices as at 12th January 2012.