Burton upon Trent
- I have been happy with the service to date and through the use of the online service have received changes to my monthly DD based on current usage which have so far been to my benefit.
British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.
It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.
You can check the status of your plan, request a refund if you're in credit and change your payments.
Add EnergySmart™ and save up to £125* with accurate monthly billing.
* Savings of up to £125 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our Fixed Price January 2017 tariff prices as at 30th September 2014, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.