- We had few problems with our direct debit payments not coming out for first few months which caused us to have bigger bills now but apart from that I would recommend this company as an energy provider.
British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.
It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.
You can check the status of your plan, request a refund if you're in credit and change your payments.
Add EnergySmart™ and save up to £110 with accurate monthly billing.
 Savings of up to £110 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our tariff prices as at 27th February 2015, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.
* Based on 2,525 responses between 19/08/2014 & 18/11/2014.