Simply unplug your display unit from the mains power and press and hold the mode button for 10 seconds until the display unit shuts down. To turn it back on simply plug your display unit back into the mains power. Your display unit will store your tariff information however; you will lose your historical energy data and clock settings every time you reset your display unit.
If the signal strength antenna is flashing it means that your display unit has a very weak connection with your sensor. The maximum range of the display unit is 20 meters and the signal can be detected through two walls. If the signal strength antenna is flashing then try and situate your display unit closer to your sensor. Other reasons that the signal strength may be very weak or lost may be:
Radio interference: This is unlikely in a home environment but if this does occur, try moving the display unit away from any possible source of interference and check there is no source of interference close to the sensor.
The sensor is located in a metal meter cabinet: the wireless connection between the sensor and display unit will not always work through metal.
The electricity monitor provides a good indication of your approximate electricity consumption, but is not intended to measure consumption with 100% accuracy. Your electricity meter will continue to be used for billing purposes.
Your tariff information can be found online or alternatively you can calculate your tariff from your most recent electricity bill.
To do this for a single rate tariff:
Take the total cost of your first units of electricity.
Add the cost of the remainder of your units.
Then divide the total cost by the total of number units consumed.
For example, 200 units at £0.20 and 50 at £0.10 would work out as follows; (200 x £0.20) + (50 x £0.10) = £40 + £5 = £45. Then divide the total cost by the total units, which would be £45 ÷ 250 units = £0.18 per unit.
To do this for an economy 7 tariff:
Calculate the total cost of your day rate units by taking the cost of your first units of electricity and adding the cost of the remaining units.
Divide this total cost by the total day rate units, this provides your day rate tariff.
Your night rate units are charged at one rate, which is shown on your bill. This is your night rate tariff.
You should now have a day rate tariff and a night rate tariff.
For example, 200 day rate units at £0.20 and 50 at £0.10 would work out as follows; (200 x £0.20) + (50 x £0.10) = £40 + £5 = £45. Then divide the total day rate cost by the total number of units to provide your day rate tariff, which would be £45 ÷ 250 = £0.18 per unit. Your night rate tariff is shown on your bill (all night rate units are charged at this same rate).
If you pay a standing charge, please do not include this in the calculation of your tariff. Your bill will include a rate shown in pence per kilowatt hour, and this should be used when calculating your tariff.
If after following the set up process nothing appears on your display unit at all, you may have a faulty component. Contact British Gas using the contact details at the back of your booklet for more information.
Simply turn the display unit off to erase all historical energy data held on your electricity monitor. You can install the monitor into your new house without needing to repair it- simply attach the meter sensor round your new meter wire and turn on the display. To update your tariff information for a different property follow the electricity monitor instructions at the top right of this page.