[1] Includes VAT at 5%.

[2] Based on average consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity, averaged across all regions, paying by monthly Direct Debit, rounded and including VAT. Prices as at 21st February 2013.

[3] £170 comprises: savings of £45 against our Clear & Simple tariff prices for Online Variable May 2014 customers (who receive a 4% discount on their rates below our Clear & Simple tariff prices); and savings of up to £125 by reducing consumption by 12% (by using the EnergySmart online consumption hub and electricity monitor). Savings are based on average annual consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity, paying by Monthly Direct Debit on our Online Variable May 2014 tariff prices as at 21st February 2013, rounded average across all regions including VAT. Actual savings will vary depending on individual circumstances.

[4] Savings of up to £135 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub and electricity monitor, based on average annual consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity, paying by Monthly Direct Debit on our Clear & Simple tariff prices as at 16th November 2012, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

[5] Savings of up to £140 can be achieved by reducing consumption by 12% by using the EnergySmart online consumption hub and electricity monitor, based on average annual consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity, paying by Monthly Direct Debit on our Price Promise July 2014 tariff prices as at 21st February 2013, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

[6] Savings of up to £145 can be achieved by reducing consumption by 12% by using the EnergySmart online consumption hub and electricity monitor, based on average annual consumption of 16,500 kWh for gas and 3,300 kWh for single rate electricity, paying by Monthly Direct Debit on our Price Promise April 2015 tariff prices as at 21st February 2013, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.