The Compliments Card can be redeemed at the following stores:

All brands

  • Accor Hotels (UK hotels only)*
  • ActivitySuperstore.com
  • Advancedmp3players.co.uk
  • American Golf*
  • A-Plan Insurance
  • Argos*
  • Babies ‘R’Us*
  • Beaverbrooks
  • Belowzero restaurant & lounge*
  • BeverleyHillsBakery.com
  • Bhs
  • BritishFineFoods.com
  • BurnsJewellersGroup.com
  • Burton
  • BuyaGift.com
  • Caribee-uk.com
  • Clarks*
  • Compliments Experiences
  • Compliments-Experiences.co.uk
  • Crown Decorating Centres
  • Cruise Clothing
  • Dawsons Music*
  • Debenhams*
  • Dorothy Perkins
  • Ducti.co.uk
  • Edenred Travel*
  • Ernest Jones
  • eTreasures.co.uk
  • Evans
  • Floatworks
  • FlyingFlowers.com
  • Flying-Lanterns.co.uk
  • Fosters of Birmingham
  • Fraser Hart
  • GardeningDirect.co.uk
  • Goldsmiths
  • Green Rewards
  • Greenwoods Menswear
  • H.Samuel
  • Halfords
  • Hamper.com
  • HangingLanterns.co.uk
  • Hi-Life.co.uk
  • Homebase*
  • Hotel Formule 1*
  • House of Fraser
  • Hugh Rice Jewellers, Ibis*
  • ICEBAR LONDON*
  • JellyBabys.co.uk
  • Jewellery & Accessories
  • John Lewis*
  • K Shoes by Clarks
  • Laguna Motorcycles
  • Lakeland Sheepskin and Leather*
  • Leslie Davis
  • Mappin & Webb
  • Mercure*
  • Miss Selfridge
  • Moss Bros
  • Mothercare
  • Mothercare World
  • Multiyork
  • Music Matters*
  • Mypix.com
  • New Look*
  • NotOnTheHighStreet.com
  • Novotel*
  • OpenFairways.com
  • Outfit
  • Pizza Express
  • Pro4Sport.co.uk
  • PuchiPetwear.com
  • PureBrilliant.com
  • RedLetterDays.co.uk
  • River Island
  • Robert Dyas
  • Savoy Taylors Guild
  • Selfridges
  • Silverstone Rally School
  • Slater Menswear
  • Snooperuk.com
  • SpaFinder.co.uk
  • StrawberryFool.co.uk
  • StylishLife.co.uk
  • Tenpin*
  • TGI Friday’s*
  • The Edinburgh Woollen Mill
  • Thorntons
  • Tie Rack
  • Topman
  • Topshop
  • TotallyFunky.co.uk
  • Toys ‘R’ Us*
  • Tree2MyDoor.com
  • Virgin Experience Days
  • VirginExperienceDays.co.uk
  • Voyager Travel Services
  • Wallis
  • Watches of Switzerland
  • Waterstone’s
  • WHSmith*
  • Zizzi

* Restrictions apply to the purchase of certain items from some outlets – please refer to www.complimentscard.co.uk for details.

Hive Active Heating™ - Was Now £149

Hive

British Gas energy customers can control their heating and hot water remotely - wherever you are and whenever you want with Hive Active Heating™.

You'll be able to purchase Hive Active Heating™ once you've completed your energy order.

Gas only £600

(Monthly Direct Debit £50)

Electricity only £491

(Monthly Direct Debit £41)

Gas only £600

(Monthly Direct Debit £50)

Electricity only £491

(Monthly Direct Debit £41)

Gas only £600

(Monthly Direct Debit £50)

Electricity only £517

(Monthly Direct Debit £43)

* Based on 2,525 responses between 19/08/2014 & 18/11/2014.

88% of customers recommend their online account*. See below for more detail on how they rate it. Reevoo

Energy Online reviews verified by Reevoo

9,501 reviews

Reviews from: Sort by:
(7.9 out of 10)
Ease of account set-up
8.3
Ease of using account
8.3
Monitoring energy use
7.8
Leaving meter readings
8.6
Overall rating
7.9
Scores 7.9 out of 10 based on 9501 reviews
Show more score details
(1 out of 10)

Katy

Higher Tranmere
Very slow accessing accounts.
Published on: 29 August 2015

Hi Katy, if you've been having difficulty with your account, I'll be happy to lend a hand. Please just pop your full name & address on an email to twitter@britishgas.co.uk, including the reference number 300021251568 in the subject heading. Cheers, Matt

(10 out of 10)

Teresa

Great company. Very easy to access account and manage my own payments. If I have needed to contact the company direct they have always been helpful.
Published on: 24 August 2015
(1 out of 10)

DANIEL

southam
i have tel. b g about 6 times spoken to 6 different names &never had a reply in the specified 7 days,my gas & elec acc,s have been changed from quarterly to monthly without my consent , i'm still waiting !!!! I only know from my online account what is happening and have to manage changes myself,but would not trust B G operatives to do their job at their end
Published on: 23 August 2015

Hi Daniel, thanks for taking the time to leave a review. I'm sorry to hear about the problems you're having with your account at the moment. I'd be more than happy to look into this for you. Please email your details to twitter@britishgas.co.uk and include the reference - 001005263172 - in the subject line of the email. I'll make sure this is picked up for you. Thanks, Danny

(9 out of 10)

Julie

Nottingham
I welcome the refunds if you have overpaid and the variable change in direct debit.
Online account is easy to navigate with clear instructions and lots of information.
Easy to send meter readings online.
Published on: 21 August 2015
(9 out of 10)

Anthony

Edinburgh
Thanks for switching my Gas and Electricity from Fixed Price to Fix & Reward.
Is this the best tariff for me or do you have a better one,please advise,keep up
the good work.
Published on: 20 August 2015
(3 out of 10)

Sylvia

I preferred the old billing system. I don't like the credit/debit balance system. It isn't transparent and I don't trust its accuracy.
Published on: 19 August 2015

Hi Sylvia, I totally get you need to be confident info on your account's correct and I'll be happy to look into any concenrs you might have. If you'd like a hand, please just email your details to twitter@britishgas.co.uk, including the reference number 001013551909 in the subject heading. Cheers, Matt