We've invited customers to rate and review managing their energy accounts online with us.

Credit meters

The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, averaged across all regions, paying by Monthly Direct Debit, rounded and including VAT. Values and prices will vary based on actual consumption. Prices shown are as at 30th September 2014.

Prepayment meters

The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Prepayment, rounded and including VAT. Prices are as at 30th September 2014.

Gas & electricity

£1,193

(Monthly Direct Debit £99)

Key features:

  • Fixed price energy until 31st March 2016 to help you stay in control of what you're spending.
  • If market prices rise, yours will stay the same.
  • If our Standard prices fall, yours will too.
  • Available for Pay As You Go Energy™ customers.
  • Exit fees of £30 per fuel.

Gas only £705

(Monthly Direct Debit £59)

Electricity only £504

(Monthly Direct Debit £42)

Credit meters

The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, averaged across all regions, paying by Monthly Direct Debit, rounded and including VAT. Values and prices will vary based on actual consumption. Prices shown are as at 30th September 2014.

£50 Gift Card

Gas & electricity

£1,193

(Monthly Direct Debit £99)

Key features:

  • Fixed price energy until 31st March 2016 to help you stay in control of what you're spending.
  • Includes £50 High Street Gift Card redeemable at over 130 high street stores including Argos and Homebase.[1]
  • If market prices rise, yours will stay the same.
  • Exit fees of £30 per fuel.

Credit meters

The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, averaged across all regions, paying by Monthly Direct Debit, rounded and including VAT. Values and prices will vary based on actual consumption. Prices shown are as at 30th September 2014.

Prepayment meters

The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Prepayment, rounded and including VAT. Prices are as at 30th September 2014.

Gas & electricity

£1,223

(Monthly Direct Debit £102)

Key features:

  • Fixed prices and peace of mind during the winters until 31st January 2017.
  • Know exactly how much you will be paying, allowing you to budget and plan to avoid any increasing energy costs.
  • Available for Pay As You Go Energy™ customers.
  • Exit fees of £50 per fuel.

Gas only £705

(Monthly Direct Debit £59)

Electricity only £534

(Monthly Direct Debit £45)

A Dual Fuel tariff is when you are on the same tariff for both gas and electricity with the same supplier.

Here are some of the benefits to being a British Gas customer:

Save with EnergySmart™

£15 Dual Fuel discount[3]

If you choose a British Gas Dual Fuel tariff you will receive a £15 discount per year off your energy bill.

Direct Debit Dashboard

Online account management

You can use your online account to view your energy bills, submit a meter read and book an engineer's visit.

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence.

Free smartphone App

Free smartphone App

Submit your meter readings, book an engineer visit and track the status of your appointment.

Compare tariffs

Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.

Ready to make the switch?

It's easy to switch to British Gas

  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
  • We'll take care of the rest

[1] The £50 High Street Gift Card received will be a Compliments Card which cannot be exchanged or redeemed for cash. One gift card received for the value of £50 for signing up to both gas and electricity on this tariff.

[2] The average annual cost is an estimate of the costs you might incur on this tariff. Based on average consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, averaged across all regions, paying by Monthly Direct Debit, rounded and including VAT. Values and prices will vary based on actual consumption. Prices shown are as at 30th September 2014. If you move from Direct Debit to pay by Cash/Cheque your unit rate will increase. You can see the difference between Direct Debit and Cash/Cheque rates here. We will give you seven working days notice before changing your payment method.

[3] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

The Compliments Card can be redeemed at the following stores:

All brands

  • Accor Hotels (UK hotels only)*
  • ActivitySuperstore.com
  • Advancedmp3players.co.uk
  • American Golf*
  • A-Plan Insurance
  • Argos*
  • Babies ‘R’Us*
  • Beaverbrooks
  • Belowzero restaurant & lounge*
  • BeverleyHillsBakery.com
  • Bhs
  • BritishFineFoods.com
  • BurnsJewellersGroup.com
  • Burton
  • BuyaGift.com
  • Caribee-uk.com
  • Clarks*
  • Compliments Experiences
  • Compliments-Experiences.co.uk
  • Crown Decorating Centres
  • Cruise Clothing
  • Dawsons Music*
  • Debenhams*
  • Dorothy Perkins
  • Ducti.co.uk
  • Edenred Travel*
  • Ernest Jones
  • eTreasures.co.uk
  • Evans
  • Floatworks
  • FlyingFlowers.com
  • Flying-Lanterns.co.uk
  • Fosters of Birmingham
  • Fraser Hart
  • GardeningDirect.co.uk
  • Goldsmiths
  • Green Rewards
  • Greenwoods Menswear
  • H.Samuel
  • Halfords
  • Hamper.com
  • HangingLanterns.co.uk
  • Hi-Life.co.uk
  • Homebase*
  • Hotel Formule 1*
  • House of Fraser
  • Hugh Rice Jewellers, Ibis*
  • ICEBAR LONDON*
  • JellyBabys.co.uk
  • Jewellery & Accessories
  • John Lewis*
  • K Shoes by Clarks
  • Laguna Motorcycles
  • Lakeland Sheepskin and Leather*
  • Leslie Davis
  • Mappin & Webb
  • Mercure*
  • Miss Selfridge
  • Moss Bros
  • Mothercare
  • Mothercare World
  • Multiyork
  • Music Matters*
  • Mypix.com
  • New Look*
  • NotOnTheHighStreet.com
  • Novotel*
  • OpenFairways.com
  • Outfit
  • Pizza Express
  • Pro4Sport.co.uk
  • PuchiPetwear.com
  • PureBrilliant.com
  • RedLetterDays.co.uk
  • River Island
  • Robert Dyas
  • Savoy Taylors Guild
  • Selfridges
  • Silverstone Rally School
  • Slater Menswear
  • Snooperuk.com
  • SpaFinder.co.uk
  • StrawberryFool.co.uk
  • StylishLife.co.uk
  • Tenpin*
  • TGI Friday’s*
  • The Edinburgh Woollen Mill
  • Thorntons
  • Tie Rack
  • Topman
  • Topshop
  • TotallyFunky.co.uk
  • Toys ‘R’ Us*
  • Tree2MyDoor.com
  • Virgin Experience Days
  • VirginExperienceDays.co.uk
  • Voyager Travel Services
  • Wallis
  • Watches of Switzerland
  • Waterstone’s
  • WHSmith*
  • Zizzi

* Restrictions apply to the purchase of certain items from some outlets – please refer to www.complimentscard.co.uk for details.

Hive Active Heating™ - Was Now £149

Hive

British Gas energy customers can control their heating and hot water remotely - wherever you are and whenever you want with Hive Active Heating™.

You'll be able to purchase Hive Active Heating™ once you've completed your energy order.

Energy online account reviews

These reviews have been provided by customers who have an energy online account with us. Reviews collected since September 2013.

Read why people use our customer ratings when deciding on our products and services by reading our reviews.