Information about this tariff

  • No cancellation fees
    Standard tariff is not tied to any particular tariff and has no cancellation fees.
  • Award winning service
    Customer-friendly online services that include being able to change Direct Debit payments, being able to compare your energy usage with others in your local area and being able to submit meter readings online.
  • Available for Pay As You Go Energy™ customers.
  • Prices may increase or decrease at any time. We will give you 30 days advance notice before we increase your prices.

Energy online account reviews

We have invited customers to rate and review managing their energy accounts online with us.


Your tariff information

Frequently asked questions

What is a kWh?
What is the Tariff Comparison Rate (TCR)?
What happens if I change my payment method?

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Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.

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Here are some of the benefits to being a British Gas customer:

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.

Free smartphone App

Free smartphone App

It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.

Direct Debit Dashboard

Direct Debit Dashboard

You can check the status of your plan, request a refund if you're in credit and change your payments.

Save with EnergySmart™

Save with EnergySmart™

Add EnergySmart™ and save up to £120[2] with accurate monthly billing.

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  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
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Need more help?

Need more help?

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[1] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

[2] Savings of up to £120 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our Standard tariff prices as at 1st September 2014, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

Energy online account reviews

These reviews have been provided by customers who have an energy online account with us. Reviews collected since September 2013.

The Tariff Comparison Rate (TCR) is a single figure that represents the cost per kWh that a typical consumer would incur on this tariff. It is based on an assumed consumption level of 13,500 kWh for gas and 3,200 kWh for electricity and includes the unit rates and standing charges of the tariff, along with certain types of discounts and bundled products and services. It can be used as an approximate guide for comparing tariffs and is not an actual price. You can find the TCR of your current tariff on your bill or annual statement. Further explanation of the TCR can be found below.

Included in TCR calculation:

  • Payment method
  • Unit rate
  • Standing charge
  • Dual Fuel discount

Excluded from TCR calculation:

  • Exit fee
  • Late payment fee
  • Additional products & services (e.g. Gift cards and Nectar points)