Information about this tariff

  • On our Standard tariff you're not tied in and have no cancellation fees.
  • Award winning customer-friendly online services that include being able to change Direct Debit payments, being able to compare your energy usage with others in your local area and being able to submit meter readings online.
  • Available for Pay As You Go Energy™ customers.
  • Prices may increase or decrease at any time. We will give you 30 days advance notice before we increase your prices.

We're happy to let our customers do the talking

89% Recommend their online account. Reevoo

Your tariff information

Frequently asked questions

What is a kWh?
What is the Tariff Comparison Rate (TCR)?
What happens if I change my payment method?

Compare tariffs

Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.[1]

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Here are some of the benefits to being a British Gas customer:

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.

Free smartphone App

Free smartphone App

It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.

Direct Debit Dashboard

Direct Debit Dashboard

You can check the status of your plan, request a refund if you're in credit and change your payments.

Save with EnergySmart™

Save with EnergySmart™

Add EnergySmart™ and save up to £120[2] with accurate monthly billing.

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It's easy to switch to British Gas

  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
  • We'll take care of the rest
Need more help?

Need more help?

If you have a question or need help choosing the best tariff for you, contact us.

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[1] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

[2] Savings of up to £120 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our Standard tariff prices as at 30th September 2014, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

The Tariff Comparison Rate (TCR) is a single figure that represents the cost per kWh that a typical consumer would incur on this tariff. It is based on an assumed consumption level of 13,500 kWh for gas and 3,200 kWh for electricity and includes the unit rates and standing charges of the tariff, along with certain types of discounts and bundled products and services. It can be used as an approximate guide for comparing tariffs and is not an actual price. You can find the TCR of your current tariff on your bill or annual statement. Further explanation of the TCR can be found below.

Included in TCR calculation:

  • Payment method
  • Unit rate
  • Standing charge
  • Dual Fuel discount

Excluded from TCR calculation:

  • Exit fee
  • Late payment fee
  • Additional products & services (e.g. Gift cards and Nectar points)

We value the honest feedback of our customers, so we've partnered with Reevoo - an independent reviews service. Reevoo collects ratings and reviews from people who shop with us. Using a third party ensures there is no bias, editing or fake reviews.

Energy Online reviews verified by Reevoo

(8.2 out of 10)
Ease of setting up account:
Ease of using account:
Helpfulness in monitoring energy consumption
Ease of leaving meter readings
Overall rating
Scores 8.2 out of 10 based on 4287 reviews
(8 out of 10)


Livingston GB
I have been using on line dual gas /electric on line account for some considerable time and found it to be very easy and useful to use,but I would probably prefer bi=monthly meter readings.
Published on: 21 November 2014
(3 out of 10)


The web site is useless, half the time you can't log on, then it tells you the password is incorrect, so you change it, then it tells you that is wrong! this can go on for days ,they never remind you when to give a meter reading and estimate the bill, when you then give a reading they don't bother updating the bill, will seriously consider changing supplier, as they are also one of the most expensive, [ I have been a customer for over twenty years] so this tells you how unhappy I have been with the service received by British Gas, also the last time I signed up to their fix and fall feb 2015 it promised a shopping voucher as an incentive..... I only received this after 5 months and untold phone calls, most of the time being put on hold for up to 50 mins. Expensive is not
always the best!!!!!!!!!!!!!!!
Published on: 21 November 2014
(10 out of 10)


Dunblane and Dunfermline GB
the bill for my second home had one horrendous bill.

my reading for30 06 14 2442

my reading for19 07 14 2444

my reading for 25 07 14 2444

my reading for23 08 14 2444.4

my reading for11 10 14 2444.4

myreading for01 11 142444.8

please help me sort my huge bill (which please note I paid)
Published on: 20 November 2014
(10 out of 10)


Bridgnorth GB
Easy to use. Customer service staff extremely helpful.
Published on: 20 November 2014