Information about this tariff

  • No exit fees if you switch supplier.
  • Award winning customer-friendly online services that include being able to change Direct Debit payments, being able to compare your energy usage with others in your local area and being able to submit meter readings online.
  • Available for Pay As You Go Energy™ customers.
  • Prices may increase or decrease at any time. We will give you 30 days advance notice before we increase your prices.

We're happy to let our customers do the talking

88% Recommend their online account**. Reevoo

Your tariff information

Frequently asked questions

What is a kWh?
What is the Tariff Comparison Rate (TCR)?
What happens if I change my payment method?

Compare tariffs

Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.[1]

Compare now

Here are some of the benefits to being a British Gas customer:

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.

Free smartphone App

Free smartphone App

It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.

Direct Debit Dashboard

Direct Debit Dashboard

You can check the status of your plan, request a refund if you're in credit and change your payments.

Save with EnergySmart™

Save with EnergySmart™

Add EnergySmart™ and save up to £110[2] with accurate monthly billing.

Ready to make the switch?

It's easy to switch to British Gas

  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
  • We'll take care of the rest
Need more help?

Need more help?

If you have a question or need help choosing the best tariff for you, contact us.

Contact us

[1] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

[2] Savings of up to £110 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our Standard tariff prices as at 31st March 2015, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

The Tariff Comparison Rate (TCR) is a single figure that represents the cost per kWh that a typical consumer would incur on this tariff. It is based on an assumed consumption level of 13,500 kWh for gas and 3,200 kWh for electricity and includes the unit rates and standing charges of the tariff, along with certain types of discounts and bundled products and services. It can be used as an approximate guide for comparing tariffs and is not an actual price. You can find the TCR of your current tariff on your bill or annual statement. Further explanation of the TCR can be found below.

Included in TCR calculation:

  • Payment method
  • Unit rate
  • Standing charge
  • Dual Fuel discount

Excluded from TCR calculation:

  • Exit fee
  • Late payment fee
  • Additional products & services (e.g. Gift cards and Nectar points)

** Based on 2,525 responses between 19/08/2014 & 18/11/2014.

88% of customers recommend their online account**. See below for more detail on how they rate it. Reevoo

Energy Online reviews verified by Reevoo

9,129 reviews

Reviews from: Sort by:
Ease of account set-up
Ease of using account
Monitoring energy use
Leaving meter readings
Overall rating
Scores 7.9 out of 10 based on 9129 reviews
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1 out of 10


I have been talking to BG since March stating that there is a fault with my Gas smart meter and finally on 3rd visit meter has been changed but my read out in the house says I owe £48,303 for gas usage and my meter reading on on-line says 99999 when the meter was only replaced yesterday. What is going on!!!!!!
1 of 1 people found this review helpful
Published on: 24 June 2015

Matthew Kennett, CSA British Gas

Hi Heidi, it looks like there's an issue with the meter readings. Please email your full address and customer reference to with 300020082024 in the subject reference and I'll see what's going on. Thanks, Matt

10 out of 10


Hemel Hempstead
A good hassle free service
1 of 1 people found this review helpful
Published on: 23 June 2015
8 out of 10


Easy to use online never had an issue
2 of 2 people found this review helpful
Published on: 23 June 2015
7 out of 10


I recently signed up to a new account & I should have received a £50 voucher but it has not yet arrived.
Please check this out.
1 of 2 people found this review helpful
Published on: 23 June 2015
8 out of 10


southend on sea
Overall I find the online account really easy to use. I also find that being able to email if I have a querie very useful. The reply is usually very prompt
Published on: 23 June 2015
5 out of 10


Netley Abbey
I have never used any other energy provider in the U.K so have no comparison. The only thing I will say is that when I first opened my account the bills were about £12.00 each for electricity and gas. They have gone up a lot, at one point£34.00 and £33.00 although I have had a couple of refunds and they have gone down recently. Personnel have always been helpful and friendly, unlike some providers of services that I have encountered.
0 of 1 people found this review helpful
Published on: 23 June 2015