Information about this tariff

  • On our Standard tariff you're not tied in and have no cancellation fees.
  • Award winning customer-friendly online services that include being able to change Direct Debit payments, being able to compare your energy usage with others in your local area and being able to submit meter readings online.
  • Available for Pay As You Go Energy™ customers.
  • Prices may increase or decrease at any time. We will give you 30 days advance notice before we increase your prices.

We're happy to let our customers do the talking

88% Recommend their online account**. Reevoo


Your tariff information

Frequently asked questions

What is a kWh?
What is the Tariff Comparison Rate (TCR)?
What happens if I change my payment method?

Compare tariffs

Our comparison tool allows you to clearly see how your rates are affected depending on:

  • The way you choose to pay.
  • The benefits and premiums of our fixed tariffs.
  • The discount applied if you choose to buy gas and electricity together.[1]

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Here are some of the benefits to being a British Gas customer:

Award winning service

Award winning service

British Gas was named the winner of the 'Best Utility Supplier' in the 2013 IMRG eCommerce awards for excellence, the UK's industry association for online retail.

Free smartphone App

Free smartphone App

It's simple to submit your meter readings, view your balance, track your energy usage, book an engineer visit and track the status of your appointment.

Direct Debit Dashboard

Direct Debit Dashboard

You can check the status of your plan, request a refund if you're in credit and change your payments.

Save with EnergySmart™

Save with EnergySmart™

Add EnergySmart™ and save up to £120[2] with accurate monthly billing.

Ready to make the switch?

It's easy to switch to British Gas

  • Compare tariffs
  • Get a quote
  • Personal Projection
  • Order your energy
  • We'll take care of the rest
Need more help?

Need more help?

If you have a question or need help choosing the best tariff for you, contact us.

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[1] Where you have both gas and electricity with us at the same property, you'll receive one Dual Fuel discount of £15 per year (including VAT). The discount will be continuously applied to your bill throughout your billing period if you use a credit meter or applied to your meter at least once a year if you use a prepayment meter. If you cancel this agreement (for example by switching to another energy supplier), you will receive a Dual Fuel discount for the number of days you have been with us during that one year period.

[2] Savings of up to £120 can be achieved by reducing consumption by 12% by using the EnergySmart™ online consumption hub, based on average annual consumption of 13,500 kWh for gas and 3,200 kWh for single rate electricity, paying by Monthly Direct Debit on our Standard tariff prices as at 1st December 2014, rounded average across all regions including VAT. Actual energy savings will vary depending on individual circumstances.

The Tariff Comparison Rate (TCR) is a single figure that represents the cost per kWh that a typical consumer would incur on this tariff. It is based on an assumed consumption level of 13,500 kWh for gas and 3,200 kWh for electricity and includes the unit rates and standing charges of the tariff, along with certain types of discounts and bundled products and services. It can be used as an approximate guide for comparing tariffs and is not an actual price. You can find the TCR of your current tariff on your bill or annual statement. Further explanation of the TCR can be found below.

Included in TCR calculation:

  • Payment method
  • Unit rate
  • Standing charge
  • Dual Fuel discount

Excluded from TCR calculation:

  • Exit fee
  • Late payment fee
  • Additional products & services (e.g. Gift cards and Nectar points)

** Based on 2,525 responses between 19/08/14 & 18/11/14.

We value the honest feedback of our customers, so we've partnered with Reevoo - an independent reviews service. Reevoo collects ratings and reviews from people who shop with us. Using a third party ensures there is no bias, editing or fake reviews.

Energy Online reviews verified by Reevoo

Ease of setting up account:
8.5
Ease of using account:
8.5
Helpfulness in monitoring energy consumption
8.0
Ease of leaving meter readings
8.8
Overall rating
8.1
Scores 8.1 out of 10 based on 4831 reviews
5 out of 10

Faye

GB
We would not have a problem using you again if the price was right for us.
Published on: 04 December 2014
9 out of 10

Roger

Stevenage GB
I have found it easy to submit my Meter readings online. If there has been any issues with my readings, the staff on the telephone seem quite helpful.
Published on: 03 December 2014
10 out of 10

Sandra

Birmingham GB
Bills a lot more easier to monitor and let's you know all about bills
Published on: 03 December 2014
10 out of 10

Sarah

Derby GB
Could not hope for better service. Any problems are easily and quickly resolved and the staff are always so helpful.
Published on: 01 December 2014
9 out of 10

Elaine

London GB
Easy to navigate around the site and finding what I want to know. Good experience.
Published on: 30 November 2014
3 out of 10

Elizabeth

Frome GB
Keeping a check on line is OK but action on commitments made on the phone and answering letters very unsatisfactory. Last year I was offered £100 to return to British Gas, £50 up front and £50 after a year. The second payment was not credited to my account until around sixteen months had elapsed and then only after numerous E-mails and phone calls.
More recently - As my monthly DDs had been increased to fully cover my 'Personal Projection' with no account taken of the fact that I was £245.68 in credit I wrote requesting repayment of overpayment. The letter was sent to the Billing and Payments department on 29 October 2014. It has STILL not been acknowledged.
Published on: 29 November 2014