Here at British Gas we are dedicated to offering the best possible tariffs and rates to our customers. We have a range of pre payment methods, including meters, but what do you need to know about them before deciding if it’s right for you?

What are prepayment meters?

Prepayment meters, also known as pay as you go meters, enable you to pay for your gas and electricity before you use it. Our British Gas prepayment meters are fitted by our team of fully trained engineers, all of whom are Gas Safe registered.

How do prepayment meters work?

Users load money onto their meters using a key or card which is then used or spent when electricity or gas is consumed in the home. Money is loaded onto a card or key which is then inserted into the meter fitted in your home. Our engineers can talk you through the process during the meter installation.

This allows you to budget your household expenditures more accurately as there are no surprise bills and you can see exactly what you are spending.

Where can I top up my card/key?

To use a prepayment meter you will need to add credit to your card/key. This can be done at your local PayPoint store, at any Post Office or using our exclusive online home energy top-up service.

There are over 23,000 PayPoint stores located across the UK and most Post Offices offer dedicated Paystation™ terminals which is now located on the retail side of the counter to provide longer access.

What do our prepayment services offer?

Here at British Gas, we’re dedicated to offering fair and competitive rates on all of our services. Our pay as you go service is charged at the same rate as those who receive bills, so you won’t be penalised for choosing this service.*

To help you understand how much you are paying for your gas and electricity our pre payment meters also comes with a standing charge and single unit rate as opposed to a tiered pricing structure. A standing charge is a fixed amount that is applied to your gas and electricity meter daily.

* Based on average of all Pay As You Go Energy™ customers on standard prices paying by quarterly cash or cheque customers, across all UK regions.