• Unlimited call outs every year.
  • Parts and labour included.[2]
  • Call us day or night if things go wrong.
  • Over 6,500 engineers ready to help.
  • Optional excess.

This product includes:

Starting from:

£11.95 per month[1]

Get a quote

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The Energy Customer Discount is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and glazing, locks, roofs & pests insurance.

There are a few areas of Great Britain where we do not provide agreements.

We cannot provide you with a quote for our Insurance & Repair products.

We have checked our records and we have found that British Gas already provides cover for some of the products you have selected.

Can't find your address? Please call us on 0800 980 6004 .

Combined Boiler and Cooker

The AGA cooker is a heat storage stove and cooker, it has a heavy frame made from cast iron components which absorb heat from a relatively low-intensity but continuously-burning source, and the accumulated heat can then be used when needed for cooking.

Back Boiler / Back boiler with fire

A back boiler is a small, compact boiler fitted at the back of an open fireplace hearth. It sits behind an electric fire (in the chimney breast) and provides hot water and central heating to the property.

Central Heating boiler

Heat only boilers are usually installed on an open vented system. The system will usually comprise two tanks in the loft, a hot water storage cylinder in the airing cupboard and a separate pump.

Warm air unit / Warm air with water heater

Warm air heating, or warm air central heating, is the process of turning cool air to warm air. A warm air heater sucks in the surrounding cooler air through a vent and that air is then pushed over a heat exchanger via a fan.

Back boilers are hidden behind a chimney with a gas fire in front.

As a result your gas fire will also be covered FREE of charge as part of the services agreement via our Gas appliance cover product.

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HomeCare 300™ looks after your boiler, heating and plumbing. It gives you cover for your boiler & controls, central heating, plumbing & drains. We also include an annual boiler service to check everything’s working safely and efficiently.

Key inclusions
  • Repairs to your boiler & controls, central heating system, radiators, pipework and hot water system (including unvented and pressurised cylinders).
  • An annual boiler service that includes a safety and energy efficiency check.
  • A replacement boiler if it's less than seven years old and can't be repaired.
  • A replacement boiler if between seven and ten years old and can't be repaired, as long as we installed it and you have had a continuous agreement with us for the life of the boiler.
  • Plumbing repairs to hot and cold water pipes, toilet, cisterns, cold-water storage tanks, taps, water supply pipes and leaking or seized stopcocks.
  • Unblocking and repairing drains and pipes from toilets, baths and sinks (as long as they're not shared drains).
  • Accidental damage.
  • Up to £1,000 (including VAT) for gaining access to you boiler or system.
Key exclusions
  • Removing sludge or hard-water scale from your boiler or central heating system.
  • Fixing any damage caused by sludge or hard water scale (if we’ve told you on a previous visit that remedial work is required).
  • Replacing taps or the ceramic discs inside them.
  • Shower or spa bath repairs.
  • System improvements or upgrades.
  • Shared drains.
About HomeCare 300™

It is important that you read this information before you continue.

Starting from:

£11.95 per month[1]

Get a quote

Other products you may be interested in

HomeCare 400™ covers your boiler & controls, central heating, plumbing & drains, home electrics with an annual boiler service.

Broken washing machine or dishwasher? We offer cover across a range of kitchen appliances.

[1] Price available to new customers and to existing customers adding to their product holding for the first year (paying by Direct Debit) and applies to most households outside of the M25. Prices for households within the M25 will vary. Price correct at time of going to print and subject to change. Offer ends 30th November 2014. Offer may be withdrawn at anytime. Offer applied at point of sale and cannot be used in conjunction with any other British Gas offers, unless explicitly stated under the terms of that offer. Offer not available to Landlords with 10+ properties or to purchases of repair & cover products. Terms & conditions apply.

If you are an existing energy customer, and logged in to your British Gas online account, the prices you see will be inclusive of the Energy Customer Discount (ECD). The ECD is exclusive to customers who have energy with us when they purchase or renew a 12 month HomeCare® insurance contract. It does not apply to non-insurance HomeCare® service agreements, British Gas Home Insurance products and Glazing, locks, roof and pests insurance. The discount will be applied either annually or monthly, depending on how you pay. The discount will show as a credit on your statement under 'How your payments are broken down'. Only one ECD of a maximum of £12 is available per household in any 12 month period. Please consult your statement and HomeCare® terms & conditions to see which products you have. We reserve the right to withdraw the ECD in the future without notice.

[2] Limits apply, please see full terms & conditions